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Shadow Cruiser after 1 year of ownership

love2tow
Explorer
Explorer
It has been about one year since we purchased our 2014 Shadow Cruiser 313 BHS. We love the floor plan, we love the size, and it pulls very well. The Full size queen bed is comfortable and there is plenty of sleeping room. Storage space is decent and having access to the bathroom is particularly helpful when trying to not wake our kids when they are sleeping and we are enjoying beverages by the fire.

Those are about the only positives I can say about this trailer. We haven't had any huge issues. Only a couple of potential large issues and a LOT of little ones. I must say, the quality control from Cruiser RV is poor. In one year of ownership, we have experienced the following issues.
First, the small Nickel and Dime you to death issues.
1. Leaky storage area seals after within first trip.
2. Water entering the wall and bubbling the interior wall.
3. Screw came out somewhere on main slide and dug a nice ditch thruogh my fake wood floor.
4. Rear bunk support ripped out of the wall on way home from dealer on day of purchase. Dealer repaired, and it broke again on the very first trip. (140 soaking wet guy slept on it) Dealer repaired with serious but ugly hardware.
5. Wall in kitchen separating from the outer wall. Fixed twice.
6. Trim coming off. not a big deal, but annoying.
7. Water pump check valve broke on first trip this year. (memorial day) (Winterized by dealer so not my bad thing)
8. In checking the water pump, it's not even screwed or bolted down to the trailer.
9. Fresh water tank supports bent and repaired and then bent and then repaired again. Traveled with them full for appx 12 miles both times this happened.
10. Shower came unglued from the wall. Had to be re-attached.
11. Seams showing on exterior of unit. Fearing the dreaded delamination. (Roof inspections and repair when purchased and at the end of the season and again at the beginning of the season)
12: Sizable gaps where the window seals are. Lots of sealing material was needed.

Again, all of these things are small but they are annoying. I understand that pulling a small home down the highway at 60 mph will cause issues, but I don't want to always be questioning "what next." We purchased the extended warranty but it doesn't cover much of anything. We had a Kodiak 241 RBSL before this trailer. We had it for two years and wanted a bigger unit. The only issue we had with that was crummy tires and a loud water pump.

When I was looking for a new unit, I didn't find much information on Shadow Cruiser units. There were mixed reviews but not many. I hope this helps someone make a better decision than I did. Spend a little extra and get quality. Don't have extra? Wait until you do. Would I buy from Cruiser RV again. Nope...
2016 Nissan Frontier Pro 4x 6 speed manual. (Future TOAD?)
2014 Shadow Cruiser 313 BHS (Sold)
22 REPLIES 22

love2tow
Explorer
Explorer
RoyBell wrote:
That's not good. Where do you live? I just purchased a 28' quad bunk from radiance (same company).


I live in Spring Grove Illinois. I can see Wilmot "Mountain" from my back yard.
2016 Nissan Frontier Pro 4x 6 speed manual. (Future TOAD?)
2014 Shadow Cruiser 313 BHS (Sold)

love2tow
Explorer
Explorer
I have looked into the Lemon Law thing but all that I'm finding in Illinois is cars. I'm going to take it back to the dealer and see what can be done. I doubt anything as they are able to fix it. I would love to trade this thing in and be done with it. Again, I'm okay with repairs now and then but I'm tired of working on this thing...
2016 Nissan Frontier Pro 4x 6 speed manual. (Future TOAD?)
2014 Shadow Cruiser 313 BHS (Sold)

Lspangler
Explorer
Explorer
In Michigan lemon law only applies to motor vehicles. There is no lemon law for consumer products that I'm aware of.

We are starting our second summer with a Rockwood Windjammer and no issues to report

Linc

xteacher
Explorer
Explorer
I wouldn't call these issues small! I would investigate the lemon law in your state.
Beth and Joe
Camping Buddies: Maddie (maltese/westie?), Kramer (chi/terrier?), and Lido (yellow lab)

2017 Keystone Bullet 248RKS
2014 Aliner Expedition Off Road
2013 Ram 1500 HEMI

profdant139
Explorer II
Explorer II
Very disturbing. We are on our second Cruiser trailer -- very happy with both of them -- but it sounds like you got a lemon. Hang in there!
2012 Fun Finder X-139 "Boondock Style" (axle-flipped and extra insulation)
2013 Toyota Tacoma Off-Road (semi-beefy tires and components)
Our trips -- pix and text
About our trailer
"A journey of a thousand miles begins with a single list."

DutchmenSport
Explorer
Explorer
Makes me glad for my Outback. Soon it will be 2 years old and after the one and only warranty issue...a bad shower drain, ours has been trouble free. I can't imagine having so many issues. As stated above, "time to trade?"

RoyBell
Explorer
Explorer
That's not good. Where do you live? I just purchased a 28' quad bunk from radiance (same company).

TurnThePage
Explorer
Explorer
Wow! I wouldn't call many of those issues small. Time to trade in on something else!
2015 Ram 1500
2022 Grand Design Imagine XLS 22RBE