Tekonsha - Internal Error - No brakes

I just remove it, so I can get the product and serial numbers to call them. They kept putting me on hold for technical support and I waited a long time. I tried call theming several times with same results. I gave up and put the brake controller back in the truck. Its fine now and it is not displaying any error message. I guess the rain may had short it out. I will look at it this weekend to see where this could be happening.