Forum Discussion
Litch
Jul 08, 2018Explorer
Turtle n Peeps wrote:Litch wrote:
2018 Duramax in the shop with 800 miles on it to replace an injector. Engine still stalls but catches itself and runs okay after that. Engine also surges when coming to a stop. Dealer cannot get it to do those issues when in shop so problem still exists.
Back in shop because ambient temp shows a different temp than outside, example: it showed 32 degrees this morning when it was 50. HVAC does not work properly, can never get it to a comfortable temp, always too hot or too cold. Been in shop and they tell me all is good and while driving home and it’s 80 outside, ambient temp shows 30.
I have owned Chevys since I was 16 and I’m 59 now, this is the last one after the customer service I have received.
Never should have sold the rig in my signature, a 2016 LBZ. That was a great truck.
Find a new dealer/shop.
I don't have that luxury, I live 45 minutes from closest dealer. Having to leave the truck for several days at a time and coordinate rides home and back to dealer is not easy.
I don't live in an urban jungle with multiple dealerships willing to work on my truck for warranty.
Chevy doesn't pay them for diagnostic time, just repair time. Bad system in my opinion. Im sure all the major manufacturers have the same system but that doesn't make it right. Not a lot of incentive for the shop to spend a lot of time diagnosing, is there?
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