blaczero wrote:
I'm asking if there is a difference bettween the brands when you *do* have an issue. Which is better for warranty/customer service, etc. Or is this more the dealer and/or extra warranty?
Thanks!
It really depends on the dealer. The dealer is your starting point on Warranty work, unless you can get the Manufacturer to authorize a mobile repair or other shop to do the work.
Every dealer is different. You need to do your research on the dealership. Some will not do warranty work on a unit that wasn't purchased at their dealership. We did not need warranty work with our Forest River Rockwood Roo HTT, but we really liked the dealership and feel they would have taken care of us. We've owned 2 Jayco products from new. The Class C was the only one that needed warranty work. The nearest dealership wouldn't touch our Class C, so we drove a little further (200 miles) and found a great dealership that had no problem doing the warranty work.
-Michael
