2011 Rockwood. When I try to unhook the hitch I'm back & forth, back & forth etc. with the truck. If not just right I'm lifting the truck with the electric jack. Never had this problem with our other ...
The latching mechanism inside the tongue usually has an adjustment. It may be too tight and not backing off far enough when unlatched. There should be a nut underneath the tongue for this. Just be sure it still fully engages when latched.