I bought a new 2011 in Phoenix, AZ and needed warranty work. Nearest Lance dealer was in Joplin, MO 70 miles away. I explained the problem, they said bring it in, we will make the repairs under warranty. They did ask why I did not buy from them. They did not have a 1050S in stock and only placed orders when they needed an entire truck load to save on shipping costs.
I have been back to them and purchased additional parts and accessories.
They also handled the recall on the battery separator.
Lance dealers must be like a box of chocolates, you never know what you may get.