All ActivityMost RecentMost LikesSolutionsRe: Not Very Happy#### update page 6##### Carhlr wrote: Update.....I dropped trailer at dealer Sunday am I called him this am first thing he said was "what's your trailer doing here" I explained the problem with the valve stems he said he would replace them I told him the lock for the outdoor shower could not be opened he said well it opened for us he said they would take care of it and just on a side note I have no clue how all this blowing up talk got started. From some of the posts here I guess it's ridiculous to expect a new trailer to function as such. There is no way you could look at everything during delivery. I'll deal with the brake issue myself the whole thing has kinda been bs. I just want what I paid for nothing more nothing less and for some to insinuate that this is somehow my fault is ridiculous. Great and agree!Re: Not Very Happy#### update page 6##### fla-gypsy wrote: sask934 wrote: fla-gypsy wrote: sask934 wrote: fla-gypsy wrote: sask934 wrote: The Dealer is the responsible party! That would be completely wrong. The RV manufacturer is the responsible party, not the dealer. Sorry you are wrong and not me.....the dealer sold the product and as such is an extension of the manufacturer and his agent.....so the dealer is the responsible party as they agreed to represent the Manufacture when they agreed to sell their product. It is basic contract law. LOL, I have seen it several times. Blow up with the dealerBlow up with the dealer and see what it gets you! What does this have to do with who is the responsible party? Who said blowing up at the dealer is a great idea....I simply feel that dealers should stand by the products that they are selling and are obligated to repair items under warranty. If they refuse to do so then that is the time to blow up! It has everything to do with it if you want the Dealer to HELP YOU get the problems the maker created fixed. So it has nothing to do with what we were discussing,as I thought. The dealer is obligated to repair any issues covered by warranty as per their agreement in selling the new units for the manufacturer. Also to present the unit in new condition as they are paid to do so...PDI! This discussion is getting off track as my original premise still remains.....that there are simply far to many keyboard warriors who sit on these types of forums looking to attack OP's and not enough individuals who offer up suggestions or ideas on how to assist and support the people who are going through the issues. Blame the purchaser of new TT and not the dealers/manufactures of them is nuts. They took your money the very least you can expect is them to stand behind them. I bought new from a local dealer for this very reason!Re: Not Very Happy#### update page 6##### fla-gypsy wrote: sask934 wrote: fla-gypsy wrote: sask934 wrote: The Dealer is the responsible party! That would be completely wrong. The RV manufacturer is the responsible party, not the dealer. Sorry you are wrong and not me.....the dealer sold the product and as such is an extension of the manufacturer and his agent.....so the dealer is the responsible party as they agreed to represent the Manufacture when they agreed to sell their product. It is basic contract law. LOL, I have seen it several times. Blow up with the dealerBlow up with the dealer and see what it gets you! What does this have to do with who is the responsible party? Who said blowing up at the dealer is a great idea....I simply feel that dealers should stand by the products that they are selling and are obligated to repair items under warranty. If they refuse to do so then that is the time to blow up!Re: Not Very Happy#### update page 6##### Robin1953 wrote: sask934 wrote: He bought a new TT and it is the dealers responsibility to provide a new TT in every way, they are responsible to present the TT in new condition and inspect the TT before doing the PDI. Also may I point out the OP never said he did not inspect the TT air pressure, or lug nuts etc before taking the TT off the lot. He stated that he was doing his pre travel check (two weeks after he took possession of the unit)of his trailer and checked the air pressure of the tires and he noticed the poor valve stems etc....so he was doing as expected and now wants the deficiencies corrected as they should be! (Valve stems can look new when you use that tire cleaning product on them for a period of time!) I was not specifically addressing you, but the whole group of people who like to point fingers where they are not required. The Dealer is the responsible party! I agree with you that the dealer is the responsible party. I do not blame the OP for the dealer deficiencies. If you delve through the pile of paperwork you will probably find that you were charged for the PDI. But in the last case in which the guy with the earphones was ticking and not checking he indicates that he DID in fact check everything on the list. So my question to you is how do you hold him i.e the dealer responsible? In that case you have a he said he did the check and guess who the dealer believes? I do not know about the earphone issues so I can not comment on that. You are correct that you are charged a fee for the PDI and that only further obligates the dealer to provide a product that has been fully inspected and present the unit in new condition. My issue is the amount of people on these types of forums who like nothing better to jump down the throats of OP and blame them. Offer up solutions not judgements!Re: Not Very Happy#### update page 6##### fla-gypsy wrote: sask934 wrote: The Dealer is the responsible party! That would be completely wrong. The RV manufacturer is the responsible party, not the dealer. Sorry you are wrong and not me.....the dealer sold the product and as such is an extension of the manufacturer and his agent.....so the dealer is the responsible party as they agreed to represent the Manufacture when they agreed to sell their product. It is basic contract law.Re: Not Very Happy#### update page 6##### Lantley wrote: sask934 wrote: first of all I can never get the mentality of posters on a forum who like to blame OP's when they have a problem with a new purchase. It seems that many want to blame the OP in these types of threads in Trailer/truck forums when it is the people who sell the units issues. a NEW TT and it should operate as a new one! The reality is you have one chance to thoroughly inspect your RV and that is during the PDI. During the PDI the RV should be inspected top to bottom. Every latch , switch,valve,seam,catch,slide,handle,outlet,knob,valve. etc,etc. Assume nothing works until you have tested it. Failure to check every single item will lead to unresolved issues down the road. Was the tire pressure checked before the RV was taken from the lot? Sounds like the OP needs metal valve stems installed. While it may seem harsh the best advice I can give is take total responsibility for the rig yourself. Save warranty repairs for major and catastrophic repairs. Hopefully you will not have any major issues It is easier and less hassle to deal with small things yourself. Sure you could take rig back to dealer and play the warranty game. The dealer will place you in line and if you are lucky valve stems will be replaced in a week. Or you could take RV to a tire dealer and have metal valve stems installed while you wait and be done with. Personally I avoid leaving my RV at the dealer at all cost. If it is at all possible I will take care of it myself. Relying on the dealer to take care of small nuisance type issues is more trouble and frustration than it's worth. What ever you save buy using the warranty is not worth the headache for small issues like valve stems. The sooner an RV'er figures this out the better off they will be! The sooner RV'ers demand that TT are presented in full working condition the sooner the industry will start checking them out with a fine tooth comb before the dealer does the PDI. Putting the blame on the consumers does not make sense in my world at all. If I sold defective products just how can I expect to remain in business if it cost me more to fix them after the fact.... Consumers must hold them accountable. If the dealer would not fix the value stems right away. I would ask them to pay for them to be done at a local tire shop, so to avoid a long wait. A good dealer would have no problem with this as the cost is minimal.Re: Not Very Happy#### update page 6##### gmw photos wrote: sask934 wrote: first of all I can never get the mentality of posters on a forum who like to blame OP's when they have a problem with a new purchase. ....snip..... If you by chance are referring to my response, then the way I would defend this is that it is our responsibility as the driver of the rig to ensure the basics are right before pulling out of "any" driveway. Looking over tires, lights, air pressure, lug nut torque and checking brakes comes down to us as a driver. Counting on someone else getting this right is just not good practice. The OP said he was or is a truck driver, so he of course already knows all this. I do my own pre-flight checks. I'm not counting on someone else to get it right....it's my butt that's on the line, so I have a greater incentive. If you want to count on the other guy to get it right, then more power to you, and good luck with that. He bought a new TT and it is the dealers responsibility to provide a new TT in every way, they are responsible to present the TT in new condition and inspect the TT before doing the PDI. Also may I point out the OP never said he did not inspect the TT air pressure, or lug nuts etc before taking the TT off the lot. He stated that he was doing his pre travel check (two weeks after he took possession of the unit)of his trailer and checked the air pressure of the tires and he noticed the poor valve stems etc....so he was doing as expected and now wants the deficiencies corrected as they should be! (Valve stems can look new when you use that tire cleaning product on them for a period of time!) I was not specifically addressing you, but the whole group of people who like to point fingers where they are not required. The Dealer is the responsible party!Re: Not Very Happy#### update page 6#####first of all I can never get the mentality of posters on a forum who like to blame OP's when they have a problem with a new purchase. It seems that many want to blame the OP in these types of threads in Trailer/truck forums when it is the people who sell the units issues. Valve stems should not be cracking and breaking on new units as they should be new and in good shape. The OP stated that he took the TT back to the dealer to correct what he felt was a problem with his brakes and they told him it was fine the way it was set, yet he smelled burning etc after he got it home. He did his part and asked them to adjust them but they told him it was fine as is. As for remaining calm: Remain calm until the time to not remain calm comes. If the dealer refuses to fix the issues, then that time has arrived. Good luck....and I hope that the dealer resolves all the issues that you have to your satisfaction as they should....you purchased a NEW TT and it should operate as a new one!Re: New to travel trailers. Seeking guidance Speedogomer wrote: I also have to chime in about buying new... It's all relative. If you've never camped or been RVing, I'd say dont buy new. You really need to figure out what you want by getting out there and RVing for a few years to really narrow down your wish list. If you've tent camped a long time, and are seasoned in camping, I'd say buying new is fine. That's where I was at, and I bought new. I also camp with 5-6 other families, all of which have RV's. Pop-ups, TT, fifth wheels.. I was able to talk to them and see what they would have done differently. I won't go over the weight tow capacity ect ect, as everyone else already has... But here's a few other things to consider... 1. How do you like to camp? Are you going to spend all day in your RV? Or are you outside all day and only use the RV to sleep in. If you're inside all day, you want a residential style floor plan, with lots of seating, space, and amenities. I'm primarily outside so I wanted a big bed inside, and an outdoor kitchen. I also like "camping", since I've always had a tent, so having a house on wheels wasn't as important to me, my Floorplan isn't as roomy as most, but it suits me better. It feels more "camping" than "RVing" since I use it more outdoor oriented. 2. What type of sites do you go to? Are they full hook up or dry? If you like sites without electric or water, find a unit with large tanks so you can stay out longer. Remember some sites have a length limit, so going over 30ft can limit your choices at some campgrounds. 3. How tall are you? Many ceilings are lower than you expect, so if you're over 6ft tall, you'll hit your head on the AC unit. Also camper queen beds are smaller than residential queen beds. This is why I found a unit with a king bed, 7ft ceilings, and a skylight in the shower so I can fit. 4. Do you have kids, plan on kids, or have others stay with you? Most would agree having a bunk model is a must with kids. Putting up and down a dinette can be more of a pain than you think. Having a bunk area really helps, and even without kids, it gives guests a place to stay. If it's just the 2 of you always, I'd look for non-bunk models. 5. If there's an RV show near you... go to it even if it's a drive. It really helps narrow things down. Go to more than 1 if you can... They're alot of fun too. Great post as you gave reason as to why size and layout can affect your choices. For me I was looking for a TT that was going to be placed on a seasonal site as I was not interest in towing a trailer for at least 6 years or so. So I picked a trailer with lots of floor space in the living room that did not have a bunk house as my kids are all grown up and will not be coming with us to the trailer. I also have a dinning table with 4 chairs as we simply do not need the extra sleeping space and hate the booths stye that afford no flexibility. I believe that the floor plan is the most important aspect of choosing a trailer and the TV capabilities to be able to safely tow it, if that is what you will be doing. I bought a Jayco as the two year warranty appealed to me...no extended warranty! I also bought locally so that if the TT need work to be done it would be at my local dealership one who is more invested at making me happy if they want to keep my business. I went to the trailer show two years in a row and bought on the second year. I also had been looking for two years before I purchased. It helps to go into many trailers so that you get a feel for how they will work for you. The higher ceilings makes a big difference in the feel of a trailer and skylights and windows make some units brighter than others.. The last thing I want to address is the new vs old......this is a personal choice that is made for many reasons....but for me it was simple. I do not like the thought of sleeping on a bed that others used, I know a change of mattress is not a big deal....same goes for the sofa, toilet, shower etc. So me and my wife we knew we would be buying new. Also we will not be buying other peoples problems. Same reason I buy my vehicles new!Re: New to travel trailers. Seeking guidanceA person post seeking advice and gets a lot of advice that is worthy and far to much that is simply BS..... If you want to buy a new trailer.....go for it. The people who posted about payload are correct, most TV will run out of payload before getting to max weight. Just do some leg work around what you can tow and enjoy..... My best advice is to let the floor plan choose you! By the way.....I just bought my first TT in Feb and have not camped in a long while....but there is no way that I would not have bought new....warranty is piece of mind! Good luck.
GroupsTravel Trailer Group Prefer to camp in a travel trailer? You're not alone.Jan 20, 202544,030 Posts