babysdenali
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Re: Dutchman Denali
Sorry to hear that others have had Dutchmen Denali trauma. We were recently told our trailer issues rank in the top 5% of the worst experienced. We bought our 2013 289RK in the fall of 2012. The very first night we had it home we discovered 3 streams of water cascading down the main room window. We lost two days of a 5 day hunt getting the leak stopped. On the road after the repair we found the main slide leaking into the floor and the insulated belly cover had come unsealed and had become a road-spray scoop beneath the trailer. That night on a lay over we heard a clunk and found that the angle iron support that ran under the fresh water bladder had snapped the tiny sheet metal screw that held it in place. It dropped one end of the angle iron on the ground. On the way back the other side fell off, we just got lucky they both happened while we were stopped. We have also had to have the main slide motors and slide mechanism worked on /replaced several times, leaking skylights, main slide seal come off, kitchen cabinets separate from the wall, entertainment cabinet separate, bedroom slide trim come off, kitchen faucet blow out (while on the trailer pump) etc. etc. etc. We have only been able to have the trailer out a few time over two years. Not a single trip without it going back to shop. We missed several outings because we didn't have the unit. This was to be my wife's escape from cancer treatments and has become a true source of anxiety and frustration. While Curtis Trailers has treated us ok, they would not work with us to replace the trailer or to get Dutchmen to step up. They kept saying we had to give them the opportunity to correct the problems. They even referred us to the Oregon Dutchmen Factory to have them work on things, but Dutchmen closed the plant in the middle of our repair. Now their general manager says it's been two years Dutchmen won't do anything so the best they can do is trade us out of ours into something else. Although they are offering the new one at their cost, we are still losing money on the current one. Plus the repeated 200 mile round trip costs for each repair. ANYONE BUYING A DUTCHMEN PRODUCT ESPECIALLY A DENALI BEWARE.!!! I have now had salesmen in Oregon and Idaho tell us specifically the Denali has serious quality issues and they won't even show them to customers due to the constant repair issues. Saddest part for us is no one at Dutchmen seems to give a crap. We owned a Forest River Salem before for 8 years w/o a hiccup. We researched hard before choosing Dutchmen Denali because of Thor's rep etc. Guess we missed some info along the way. Anyone with ideas to help feel free to share, jerryphyllis850@embarqmail.com. This Denali has been the worst vehicle experience of our lives.782Views0likes0Comments
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