All ActivityMost RecentMost LikesSolutionsRe: 3000W Chinese Gensets Info. Oldfordman wrote: Didn't know what or how much you wanted to tackle on your own but I thought I'd share the "how to". Sure beats having to go back to the store and the possible hassle. Yep, I'm living proof that any monkey with a screwdriver and two brain cells to rub together can clean the carb jet on one of these. :B By the way, WEN Power's customer service is a joke. You call the customer support number, leave your name and number and wait for a call back. I called them Monday...I'm still waiting... :( EarlRe: 3000W Chinese Gensets Info.Thanks Oldfordman, I pulled the jet and even though I didn't see anything that may have clogged it I shot a little compressed air through the holes. It runs 100% percent now, just a little hiccup when a load is applied and then it steadies right down. Thanks again! EarlRe: 3000W Chinese Gensets Info.Hi All, Wow! This must be the definitive site on the internet for these Chinese made generators! Thanks to professor for starting this thread and to all that have contributed their time and knowledge. I picked up a WEN Power Power Pro generator from PEP Boys last week and finally had a chance to try it this past Saturday. Gave it a quick once over and the only thing I found was that one of the rubber feet on the frame was loose. Everything else looked good with no other loose parts. Put in oil and gas and it fired right up. I let it run 4 or 5 minutes and plugged in a 100 watt lamp. So far so good. I spent the next 10 or 15 minutes plugging in various low power loads (house fan, small battery charger, UPS, etc.) and it just purred along. Okay, the UPS didn’t like it but I didn’t expect it to, it would have just been a bonus if it had worked. I unplugged everything and plugged in a 1500 watt heater. Whoa! Generator started surging like crazy. It would not settle down until I turned the heater off. Turned the heater back on and it started surging again. I moved the choke from the open position to the halfway position and the generator settled back into a steady purr. I moved the choke back to the open position and the surging started again. Does anyone have any idea what the problem might be? Also, does anyone have any experience with WEN Power customer support? Thanks in advance. Earl I should have said it's the 3500D, 3000 watts continuous 3500 watts peak.