lordy109
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Another Unsatisfied CW Online Customer
Well, contrary to the suggestion of so many others here to avoid ordering anything online from CW...I went and did it anyway and now you can add me to the long list of unsatisfied customers. Ordered a spare tire cover on 5/24/15 from the CW website. Received an email a couple days later indicating that the item was "backordered" and there would be a 4 to 6 week delay. In the past 2 weeks, I have sent two emails inquiring about the status of the order using the email link on the CW website where it says "Need help with this order?" and....you guessed it...no response whatsoever. Now granted, it is now 7/1/15 and still a couple days shy of 6 weeks and I really don't even have a beef with the fact that the item is backordered. And, to be fair, it doesn't appear that they have charged me for the item yet. What fries me is the complete lack of a response to an inquiry about an order. And I refuse to call their customer service number only to be placed on hold for 20 minutes or more at a time. Oh well, my own fault for disregarding the advice of others. Guess I'll just be patient and wait to see if it shows up on my doorstep someday. Lesson learned - will stick to good ole' Amazon from now on...never had a problem with them. That's my rant. I feel a little better now. :)1.5KViews0likes9Comments
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