All ActivityMost RecentMost LikesSolutionsRe: ATWOOD Water heater enblethen wrote: If the water heater plugs into an outlet, and there is no power to the outlet, then the problem should not be in the water heater. Test outlet with a known good appliance such as a drill motor. Some water heaters have a switch in the exterior and inside to operate water heater control. The one out side is for protection of workers and is shut off during winterizing. I believe your rig is new enough to have 12 volt control for 120 volt operation. drawing 12 page 7. Manual Thanks for the manual!Re: ATWOOD Water heater Old-Biscuit wrote: enblethen wrote: If the water heater plugs into an outlet, and there is no power to the outlet, then the problem should not be in the water heater. Test outlet with a known good appliance such as a drill motor. Some water heaters have a switch in the exterior and inside to operate water heater control. The one out side is for protection of workers and is shut off during winterizing. I believe your rig is new enough to have 12 volt control for 120 volt operation. drawing 12 page 7. Manual IF OPs water heater is an Atwood and it is a 2003 yr then it should have 120V AC directly to element on back of WH Tank with separate t-stats located with element. Atwood changed/swapped to 12V DC control for the 2004 models OP stated water heater works when plugged into a different 120V AC outlet using an extension cord. SO issue is with power to that outlet OP stated this AM I found that one of the wires in the control box doesn't get 12 Volt It could be a ground problem. There is also a faulty toggle switch. PLEASE explain. What control box....where is it located What toggle switch are you referring to. AND would you PLEASE post MODEL NUMBER (GC10A-XX etc) IS it like this one.........4 pin connector on module in outside compartment Or like this one..........4 pin & 6 pin connectors Model # is Atwood GC10A-3E, the switch is on the mian panel board in the RV corridorRe: ATWOOD Water heater Old-Biscuit wrote: enblethen wrote: The receptacle should be hot all the time from the 120 volt AC power distribution panel. Some rigs have this receptacle ran through a GFCI receptacle. Locate your GFCI receptacles and check to see if one is tripped. Have you reset your circuit breakers? Turn off all circuit breakers applying light pressure toward off. Then turn on main circuit breaker if equipped, and then each of the branch breakers one at a time. Get one of the small normally yellow circuit analyzers that plug into the receptacles to identify what is issue. X2^^^^^^^^ Your vintage uses 120V AC directly to water heater element. So if no 120V at outlet circuit breaker is tripped OR GFCI is tripped that feeds that outlet. IF CB/GFCI tripped could be because WH electric element has shorted. I found that one of the wires in the control box doesn't get 12 Volt It could be a ground problem. There is also a faulty toggle switch. I will change the switch and checked again.Re: Atwood Water Heater Old-Biscuit wrote: Don't know why you started another post...folks were responding and giving you good troubleshooting on your other one :H Your OTHER post You have a voltmeter.......use it to find where AC power stops Sorry I did not know how this forums worksRe: ATWOOD Water heater enblethen wrote: Haven't seen a response as to what kind of shore power connected to rig from my previous post. Does all other 120 volt items work? ACs, microwave? Do you have an energy management system? It could be shutting down water heater. Yes all other items is working on 120 voltsRe: Atwood Water Heater naturist wrote: Has the electric element burned out? If that element was ever turned on when the tank was empty, it will burn out the heater in a couple seconds. Or less. If you have a VOM, you can check both that the element is getting power, and whether it is burned out. If it is intact, the resistance across the element will be low, a few ohms. If it is burned out, it will show infinite resistance. I have checked the element with an extension cord in another outlet and it is working.Re: ATWOOD Water heater yves1956 wrote: John & Angela wrote: yves1956 wrote: John & Angela wrote: Have you recently had it winterized or dewinterized. I winterized it last February and dewinterized when I arrived back in Florida this year OK. Any chance there was power to the element when there was no water in the tank. An element lasts a matter of seconds in this situation. If I use an extension and another outlet the water heater works Re: ATWOOD Water heater John & Angela wrote: yves1956 wrote: John & Angela wrote: Have you recently had it winterized or dewinterized. I winterized it last February and dewinterized when I arrived back in Florida this year OK. Any chance there was power to the element when there was no water in the tank. An element lasts a matter of seconds in this situation. If I use an extension and another outlet the water worksRe: ATWOOD Water heater rgatijnet1 wrote: The switch itself that turns the water heater on to 120 volts has two plug in wires connected to it. Since these are just slip on connectors, it might be a good idea to check to make sure that both wires are still connected. I've checked and the connections are goodRe: ATWOOD Water heater John & Angela wrote: Have you recently had it winterized or dewinterized. I winterized it last February and dewinterized when I arrived back in Florida this year