rcookin
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Joined 20 years ago
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Re: Open Range RVs
My problem now is I have an extended warranty and even they will not help with the repairs because they say they are not covered. This ads insult to injury. Open Range says it is not there problem because they are no longer Open Range, They are now Highland Rv and they not responsible for my unit, yet Randy Graber is still the president of the company. He will not respond himself to my letters, he has someone else tell me they won't help. Mr Graber has the nerve to put out a video and ads saying how he wants to have HAPPY and satisfied customers. My unit was one of the first with the deck option which has some great design flaws that they have failed to face up to. As a result of all these problems with this unit, I sit here looking at my fifty thousand dollar t.v. that I can not two or use safely, and I can not trade it in because the dealers won't take it in trade. I have nothing good to say about Open Range revs. CONSUMERS BEWARE.......571Views0likes0CommentsRe: Open Range RVs
To all interested in Open Range Rv's. for your own good I would ask you to please look elsewhere. I am telling you this from my own experience. I have a 2011 Journeyer 359fks that I thought was going to be my last trailer. This has turned into my worst nightmare. In three years that my wife and I have owned it, it has been in the shop or back at the factory more than I have had it. My latest problem is (1)the curb side wall has broken welds causing it to bow out when the slide is put out. already replaced once and told they reinforced that wall. (2) the Quick bite tongue has stress cracks that are causing the metal to tear. (3) cross members on the frame have and are breaking off, three so far. I have contacted Open Range and was told Highland Rv bought out Open Range and will do absolutely nothing for me. I went all in to buy this trailer so that after I retired the wife and I could travel the country. Well I have retired and we can not travel with this unit. I have tried to trade it and the dealers do not want it because of all the problems. So here I sit with my fifty thousand dollar trailer that I can not use, what a lawn ornament. It is not safe. Thank you Open Range for nothing571Views0likes0Comments
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Interested in fifth wheels? You've come to the right spot.Jan 13, 202519,006 Posts
