RickandLou
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Re: New Fifth Wheel
The saga continues--today our dealer, who has possession of our rv, attempted to fix the slide problem. They did what Coachmen told them to do which was to drop the wiper seal one inch. It did not fix the problem. So now Coachmen is overnighting new and improved seals which are supposed to fix the problem. Why didn't they just use these in the first place?? Our dealer also told us they just wanted to put silicone over two holes that are in the vertical seal put there by improperly installed screws. My husband said no--we're not going to just start patching a brand new rv. Dealer said they would have to remove slide to fix this seal. This worries me a little bit--has anyone else had their slide removed and was it put back satisfactorily?? I also e-mailed the president of Coachmen, the quality control head, and the CEO of Priority 1 which is Forest River's financing company. Did not receive one reply. But, we are pressing on with hope for some sort of resolution.439Views0likes0CommentsRe: New Fifth Wheel
Also, get this---Coachmen won't reimburse our dealer fully for coming to get our rv. Guess what Joe's (the infamous service manager at Coachmen) answer to my husband asking if they would pay for it to be picked up. "It's not our fault you bought one from a dealer 60 miles away." WOW!! It's not like there is an rv dealer on every corner.526Views0likes0CommentsRe: New Fifth Wheel
Quote of the day from service/warranty manager at Coachmen: "You are putting an awful lot of pressure on your service department by only being able to take it in on a Saturday." Never mind the pressure on us by having a brand new unusable rv in our driveway. If this rv had been built right and tested, we wouldn't have to take it in for service any day. Took it last Saturday and attempted to have shower fixed. Still leaks. Still have hole in the corner of the slide when slid in. I really hate being a complainer but these issues are really bothering me.526Views0likes0CommentsRe: New Fifth Wheel
Thanks for the replies. Wish we would've gone that route--buying a slightly used one. As of right now, the dealership is coming in the morning to pick up our rv. I am just praying that it won't be raining because I'm sure they won't work to get it dry like we did. Where we go from here is anyone's guess, but at least we feel this is a step in the right direction.154Views0likes0Comments
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Interested in fifth wheels? You've come to the right spot.Jan 13, 202519,006 Posts
