Robyn_Barnes
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Joined 12 years ago
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Re: Good Sam Finance, Bank of the West DBA Essex Credit Corp
Hello Stephen & Nancy, There is no excuse for the experience you've had with the Good Sam Finance Center. I am in contact with Essex/Bank of the West on your behalf. In the meantime, please feel free to reach out to me directly on this issue. Sincerely, Robyn Barnes0Views0likes0CommentsRe: Horrible customer service
Twinning wrote: Has anyone else experienced horrible customer Service with Good Sam financing I received my approval but have tried for over a week to get someone to answer my questions I have tried calling customer service I’ve called and left messages from my point of contact with no luck has anybody been able to reach a manager or anything to help answer questions Hello Twinning, I apologize for the trouble you've experienced with the Good Sam Finance Center. Please send me your contact information in a Private Message and I will escalate this with our lending partner. Sincerely,1.1KViews0likes0CommentsRe: Good Sam Insurance is harrassing me
Hi VistaV, I replied to your PM this morning at 8:34 AM but it doesn't appear that you've read the message yet. Mark must not have seen that I had reached out to you already. I have opted you out of all Good Sam Insurance communications as requested. Sincerely,0Views0likes0CommentsRe: Still not a happy camper .
Hi Bob, I sent a message yesterday to confirm your phone number as we've been unable to connect with you with the one we have on file. If you could kindly respond, we'll get a supervisor in contact with you to resolve any outstanding issues or concerns. Sincerely,0Views0likes0CommentsRe: I made big mistake requesting an Good Sam insurance quote!
I'm sorry for the negative experience with the Good Sam Insurance Agency. I agree that the agent attempting to follow-up on your quote should have left a detailed message rather than calling multiple times. Please send me a private message with your name and phone number and I'll make sure to have you added to the Do Not Call list. Sincerely, Robyn Barnes0Views0likes0Comments
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