bedpan
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Re: Anyone try Road Armor suspension system?
I am working through some major issues with my trailer right now with the dealer. The frame is cracked above the rear spring hanger on both sides. I am thinking once I finally get it back (3 months and counting) I might look at a major suspension upgrade. I have watched some videos on the LCI Road Armor. They review well but saying that all the reviews I have seen have been sponsored by LCI which really leaves me with doubts about how unbiased they really are. My cracked frame in the end is a Lippert/LCI frame (Heartland trailer) and they have really dropped the ball. I am not sure buying more LCI parts to fix a LCI trailer that is **** is the right answer.. Sorry for the vent ;-)673Views0likes0CommentsRe: Need help on winterizing RV with residential fridge
I searched for "winterize lg fridge with ice maker" found this: Winterized my unit today couldn't find any info on line (web) on how to winterize an ice maker. Called my local dealer they stated to disconnect the infeed line and drain it. This would be fine for the water up to the valve located in the rear of the unit, after the valve and up to the ice maker would still be full of water which would result in freeze damage. So I called LG that was a joke, got 2 different techs not from the US they stated to do the same thing as my local dealer stated to do drain the line and if I wanted to go further to pull the refrigerator out drain the valve and the lines by disconnecting all lines from the valve unit. I figured this out before I talked with them, not so easy to do. To make a long story short I removed the ice tray and lower tray out of the freezer it's a French door with bottom freezer. I then took a mirror and found a test button near the front of the ice maker about 1/2" from the front on the underside, pushed it and out came the antifreeze, its a button that opens the valve for a cycle, only took 2 cycles and it was winterized. I'll do the same to dewinterized next spring a few cycles and the antifreeze will be gone. Taken from here: link548Views0likes0CommentsRe: Cracked frame Heartland/Lippert - Warranty but no help!
Well folks, I thought I owed an update... It seemed like things were moving along towards having things fixed. The dealer had a welder in who feels comfortable with the repair and parts were finally on the way from LCI. LCI provided shipping details with an ETA of Sept 27th. I stopped by the dealer last week to check the status (Its about an hour drive but I happened to be up that way). The dealer never received the parts. Well as it turns out those parts never shipped. The dealer did show me a few emails back and forth, the latest indicating that LCI just received parts and now needs to manufacture parts to ship to me? I was a little frustrated with the dealer for not providing me updates but at least he appears to be on the ball and was following up on his end. So Friday I tried to contact heartland. There phone system sucks. After waiting on hold for about 30 minutes to speak to someone it bounces you through to a voicemail. Well three Voicemail later (yes 1.5 hours on hold) heard nothing back from Heartland. So friday night a send them an email... I was a little harsh in my wording but polite throughout. I did get an email back from them Monday Morning (today). I followed that up with a phone call. Super nice Lady who seems to have genuine interest in helping bring this issue to resolution. She has promised to follow up by today with an update from LCI on the status of the parts. I vented a little with her and brought up my concern about the safety of the trailer moving forward. She has suggested a Structural inspection that she believes Heartland will pay for once the repairs are complete. She is going to confirm that she can authorize the inspection and going to advise. All said I think I will let the welder complete the repair and try and get this inspection done. I am not to sure where in Canada (Toronto West to Belleville) I should bring it but I should have some time to source someone for this. I think at the same time I will talk with them about a full suspension upgrade while its in there. This may negate the warranty from LCI/Heartland but we can cross that bridge a little later. Thanks again to all the folks who took time to suggest idea's. I do appreciate everyone's insights! Mike1.9KViews0likes0CommentsRe: Cracked frame Heartland/Lippert - Warranty but no help!
I am not sure 5 hours is enough for replacing the 2 hangers and welding patches on the I beam as well as repairing the lower flange of the I beam. As well I want the axles aligned and I will be asking for 2 replacement tires. Its a start ;-) Lynnmor wrote: bedpan wrote: Just got word that Lippert has approved 5 hours of work plus parts for the two hangers. Now to see what that translates to the Dealer and if the dealers welder is competent.. While the 5 hours is generous for the repair of two hangers and it may be good as new when done. The problem is that it was less than acceptable when new. You need to know exactly what will be done to YOUR trailer.1.9KViews0likes0CommentsRe: Cracked frame Heartland/Lippert - Warranty but no help!
Further update for those interested.. I spoke with the dealer today. They seem to acknowledge that this is taking to long and that Heartland is not providing any help. They are scheduling a Welder they use to come have a look and provide some insight. They are planning on contacting Lippert once they have some direction from the welder. I contact Lippert anyways.. Just the front line support. Turns out Heartland had not created a ticket with Lippert as I was told. Oh well. I provided all the details they needed and photos. The dealer needs to forward on a few more photos as they want photos of the VIN and photos of the 4 sides of the trailer. I am told 24 hours and they should be back to me... Time will tell! Cheers, Mike1.9KViews0likes0CommentsRe: Cracked frame Heartland/Lippert - Warranty but no help!
Thanks there Dedmiston. Legal advise was certainly not why I started the thread. It has been suggested but I have been pretty clear it was not my goal. I do appreciate everyone's advise though. dedmiston wrote: Hey everyone. This is an interesting discussion and I appreciate how constructive the feedback has been so far. Unfortunately there's one taboo angle to this topic and it's non-negotiable: Legal Please refrain from any discussion of lawyers, lawsuits, or consumer agencies. Any further Legal discussion will result in the thread being deleted for good and without further warnings. Forum Rules wrote: Posts are not allowed in which a local, state, or federal consumer action board and/or legal counsel is/have been involved. This includes posts related to future, ongoing or past lawsuits.1.9KViews0likes0CommentsRe: Cracked frame Heartland/Lippert - Warranty but no help!
Thanks Joe, I posted a link to the same document a few pages back.. How was your cracks compared to mine? How are things holding up? You happy with it over all? joebedford wrote: There IS a procedure for repairing frames at the spring hanger. Ask how I know. Everybody's different but if it were me, I'd take the procedure to my local welding shop and get them to do it. Won't be more than a few hundred dollars. Yes, I know it's under warranty, but sometimes... Lippert Frame repair procedure588Views0likes0Comments
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