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timlsalem's avatar
timlsalem
Explorer
Jun 09, 2013

Flying J fuel :(

Don't go to the Flying J in Kingman, AZ unless you really want to waste your time. I went there this morning to fill up using my Visa/Debt card and after a minute or so of answering questions at the pump it told me to see the cashier. I went in and was second in line and finally when it was my turn I asked why did they waste my time at the pump when they knew I would have to come inside. The response "we're sorry for the misunderstanding". Then I'm told they don't hold the cards when filling up and I would have to state an amount I wanted. So, if my truck didn't take the full amount I would have to go back inside and stand in a line again. Tell me, WHAT'S THE PUPOSE OF HAVING A CARD READER AT THE PUMP IF IT'S JUST GOING TO TELL YOU TO GO INSIDE AND SEE THE CASHIER??????? I will never go to a flying J again and I advise nobody go to one.
  • Most any gas station will allow a limited amount at the pump. Why is this J any different? Were you pumping over the limit?

    BTW I only go to J if there's no other choice, but it's not because of what you saw.. they're just always busy.
  • HappyKayakers wrote:
    That procedure is NOT unique to Flying J. I've been to lots of places where I had to make 2 trips inside.


    X2 Many other truck stops required you to estimate the $ amount you want and charge it to your credit card. This is not unique to Flying J stations.
  • That procedure is NOT unique to Flying J. I've been to lots of places where I had to make 2 trips inside.
  • timlsalem wrote:
    Don't go to the Flying J in Kingman, AZ unless you really want to waste your time. I went there this morning to fill up using my Visa/Debt card and after a minute or so of answering questions at the pump it told me to see the cashier. I went in and was second in line and finally when it was my turn I asked why did they waste my time at the pump when they knew I would have to come inside. The response "we're sorry for the misunderstanding". Then I'm told they don't hold the cards when filling up and I would have to state an amount I wanted. So, if my truck didn't take the full amount I would have to go back inside and stand in a line again. Tell me, WHAT'S THE PUPOSE OF HAVING A CARD READER AT THE PUMP IF IT'S JUST GOING TO TELL YOU TO GO INSIDE AND SEE THE CASHIER??????? I will never go to a flying J again and I advise nobody go to one.


    Been there did that ONCE. Had the exact SAME experience you did.

    WORST, most uneducated employees in the world. When I come off the road to fuel up I don't deserve to be treated like that. I no longer go to Flying J.

    Their stupid worthless discount card got pitched out the window and is somewhere in a ditch along I-75 in Florida.
  • Ya! Like you it's costing you money, right? Go to the truck Island next time. Remember the people working there are just like MCD's. Minimum wage etc. Some of Flying J managment are going to jail for Racketeering, see story
    http://www.thetruckersreport.com/