Amenity fee
What do you all think of a CG that charges an amenity fee even when those amenities are not available. We are now at a CG that charged us a fee for an empty swimming pool (I know its a little early fo...
Forum Discussion
ken56 wrote:
OK, we are at Pride resort in Waynesville/Maggie Valley in NC. I booked at the Passport America rate then was asked if I wanted a creek side site for $5 more per night and took that. The notes in passport say $5 per night utility fee also and that was ok too, I just think that should be in the site rate, not an add on. The amenity fee, $5 per night also, was the surprise because that wasn't told to me until I checked in, reservation in hand, no refunds so I couldn't just move on down the road. I questioned the amenity fee after we had been here 2 days and tried to use the store, which was closed and almost empty. I went to the office and asked what the hours of the store were and was told it isn't open till next week. I had also noticed that everything else really wasn't available to use or in usable condition so I asked them about the fee and they said they charge everyone that no matter. Now that's $25 in fees that you get nothing for as we are here for 5 nights. Now I will say that the park is nice. Clean showers/toilets, well maintained grounds and nice club house/facilities. Its just too bad they do business that way in my opinion, for all that's worth.
You are talking an entirely different story with Passport America. Very common with Passport America. You have to read the "Notes" section at the bottom of the listing for the additional fees.
if you are being charged for things extra, but they are not open/useable, then you need to report that to Passport America.
