Personally I could care less if I have contact with a person to check in. About the only thing I get there is advice about things to see and do in the area. I do enjoy talking to fellow RVers in the park. That is still possible regardless of the method of check-in.
I am not about to knock this park. I do believe it is grossly overpriced. I wonder about security and that remains to be determined. It does appear better than truck stops, rest areas, Wally World, Cracker barrel, etc.
Someone invested a huge amount of money and I hope it makes a go of it. Otherwise we will continue to complain about the lack of RV parks. There is room in this endeavor for all parties.