Creekside Campground in Hill City, SD
We had reservations since last winter for the month of July in a spot we like. Just got a message (June 25th) saying they couldn't accommodate us until after the holiday. When we mentioned our rese...
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No, you got us, there. Altho we had corresponded several times, the campground only takes cash or check and would not take a charge card for confirmation, which is what we usually do.
The campground prefers to do its reservations on a "hand shake" basis (electronically speaking), it seems. That works fine, as long as you can trust the hand shake. Otherwise, not so much. We were very neatly left with little recourse - except complaining - as well as possible unexpected expense and inconvenience. Daily rates in the area for those 4 nights can run $45 to $65 a night if you can even find an opening, now. The alternative site was not offered right away. DH had to push for a solution.
That's no way to run a business if you want to keep your customers.
The campground prefers to do its reservations on a "hand shake" basis (electronically speaking), it seems. That works fine, as long as you can trust the hand shake. Otherwise, not so much. We were very neatly left with little recourse - except complaining - as well as possible unexpected expense and inconvenience. Daily rates in the area for those 4 nights can run $45 to $65 a night if you can even find an opening, now. The alternative site was not offered right away. DH had to push for a solution.
That's no way to run a business if you want to keep your customers.
