Jabba Communications in RV Park
Just wanting to know if anyone is using or has used Jabba for their internet while in Arizona. I know the service in Ft Mohave is not too good, how's your Jabba been. Or, what service have you been us...
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Jabba is a major ripoff. We pulled into an RV park and their WiFi worked the first day--long enough to sign up with them for month. The service quickly deteriorated. I could see four of their WiFi radios on my computer, but couldn't connect to any of them. It wasn't just slow -- I couldn't connect.
Called customer service. The tech eventually said he'd have to "send it to higher support". They finally called back after almost a week. We'd been there for almost two weeks with no internet. When the higher level tech found out we were only there for another two weeks, he said it wasn't worth fixing.
Called again and asked for a refund. The agent said he couldn't issue a refund, he could only cancel our service. He would have to send my request to billing and they would call me back in 24 to 48 hours. They never called.
The agent did tell me that the higher level tech had noted that we needed an outside antenna which would cost a $75 service fee. At least tech was honest when he said it wasn’t worth fixing.
Don’t trust Jabba. It’ll work until paid for then it quits.
Called customer service. The tech eventually said he'd have to "send it to higher support". They finally called back after almost a week. We'd been there for almost two weeks with no internet. When the higher level tech found out we were only there for another two weeks, he said it wasn't worth fixing.
Called again and asked for a refund. The agent said he couldn't issue a refund, he could only cancel our service. He would have to send my request to billing and they would call me back in 24 to 48 hours. They never called.
The agent did tell me that the higher level tech had noted that we needed an outside antenna which would cost a $75 service fee. At least tech was honest when he said it wasn’t worth fixing.
Don’t trust Jabba. It’ll work until paid for then it quits.
