Forum Discussion
westernrvparkow
Jun 11, 2018Explorer
LadyRVer wrote:At best, that $10.00 covered some of their costs of your reservation and return of your deposit, less that $10.00 fee. Credit card fees run around 2.5% of the transaction amount and is charged both when a payment is taken and when a refund is issued. Then there is a separate transaction fee every time a debit or credit is processed. Plus the park is paying an employee and had taken that site out of inventory, possibly missing a reservation to replace yours. Why should the park lose money because your husband got sick?
We stayed at a certain KOA in GA, many, many times. One of our favorite spots and also used it to go to if a hurricane was headed anywhere near us in FL. I had made reservations for another stay and my late husband got sick and we couldn't make the trip. Cancelled in plenty of time and got charged a 10.00 cancellation fee. Guess I was lucky? Haven't been back there since, all because of 10.00 and being a long time customer. Since I am up for renewal, with their new policy, I will let that pass.
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