KOA Campground Cancellation Policy
Just wanted to mention that if you reserve a campsite at a KOA park, be very sure you can make it. They have a 48 hour cancellation policy!! If you make a reservation today for a site tomorrow, and s...
Forum Discussion
Crowe wrote:
LOL! Just another "let's bash KOA" thread. You read the policy, you agreed to the policy and then you complain. If you didn't like it you should have moved along. What cracks me up is some of you think that KOA is the ONLY type of campground that has strict policies that they enforce. Many private campgrounds do so as well.
It is so easy to avoid this type of thing. If you don't like the policy, DON'T STAY THERE. None of us are "special"-we all should be expected to abide by the same rules. If you've had an emergency or unpredictable delay then ask for an exception. If they don't give it to you remember it's THEIR right to not do so. These are not charities, they are businesses.
x2
we stay at koa's, state parks, and private campgrounds. we understand their cancellation policies. when making a koa reservation via phone call the koa rep specifically tells me the cancellation policy so there is no confusion.
last new years we were at koa mt pleasant south carolina. we had booked and paid for 3 nights checking out on monday morning. my wife got a phone call on sunday about mid day that one of her good friend's mom had died. we decided to pack up and head home about 4pm on sunday afternoon. on the way out i told the koa desk person that we were leaving early in case they could rent our site. (campground was full) and told them why. i did not ask for any type of refund.
when we got home 4 hours later i had received an email from koa mt pleasant had refunded us 1 night on my credit card.
koa gets bashed about as much as camping world. yes there rates are normally higher, yes camping world customer service can be bad at times, but the bottom line is everyone has the option to not do business with them. personally we have only had good experiences with koa and camping world
KOA National Cancelation Policy Company Wide October 1, 2024
7 Days notice for rv sites and tent sites
14 Days notice for cabins and glamping tents.
$ 20.00 Cancelation fee
When you book your reservation it states the policy full disclosure READ the policy.
You have to click on the policy BEFORE paying. So yes you have a choice.
All campgrounds have policies set in place. Private or corporate owned campgrounds.
Campgrounds have to pay bank fees when guests book and also again if they cancel.
Not sure if you are aware, but you are responding to a post that's 6 years old.
