Itchn2go
Oct 20, 2015Explorer
Lost my fee
I booked a site at Endless Caverns Capground in September to arrive on October 22nd. I added insurance so that if I cancelled I could get a cash refund. Nothing was mentioned about a 48 hour rule as ...
Itchn2go wrote:Being in the retail flower business, I assume you required major orders to be paid for in advance. I seriously doubt you would order and prepare a few thousand dollars of arrangements for a wedding and just eat those costs of for some reason that wedding got cancelled or moved at the last minute. If you built an arbor of flowers for an outdoor wedding, would you just say "Oh Well" if the day of the wedding it rained and they moved the wedding inside and didn't really want or need that arbor anymore? Would you take that loss if the wedding was cancelled, not because of weather, but because the bride broke her ankle and wanted to reschedule the wedding for a few months later so she could walk down the aisle but you didn't find this out until 48 hours before the wedding and you had already bought and had special flowers delivered from your supplier? The reason someone cancelled really didn't make a difference to your situation. Those flowers will wilt and you will lose your investment if they cancel due to weather or health. Fact of the matter is your health situation really shouldn't become a financial cost to others.
toedtoes and others who have made assumptions about me. As i have stated i was in a family retail florist business for over 45 years. I am over the situation now and its a beautiful day outside.
This has never been about ME. As i have stated before, its about a business doing the right thing no matter what their policy is. A medical emergency, a death, a rv wreck certainly bespeaks of a deviation from the norm. As long as these folks can or be willing to prove their situation they all deserve special consideration.
I was not and am not looking for a exemption just for me, but its my feeling a policy should be flexible enough to show consideration in extreme circumstances.
Many times in our business we went beyond what is expected in unusual conditions. In business its always best to practice the golden rule. Yes, I do feel that campgrounds should have cancellation policy but it should also be tempered with compassion.
Now after 5 pages of replies and many views on the matter, I suggest we let this situation die a happy death.