Municipal Campground/RV Park reservation discrepancy.
Recently, I made a telephone call to this particular city owned and operated RV park to reserve a space for my RV later that day. I left my name and cell phone number when asked for the name on the reservation. I did not guarantee the reservation in any way, shape or form. Hence, the RV park did not have my credit card information.
I was unable to make it to this RV park, as it started storming and I was still about 75 miles away, when I decided to stop along the way in another small town for the night.
The next morning about mid-morning, I received a terse telephone call from the RV Park manager, telling me they were charging me for the night, since I was a no-show. I reminded the manager that I had not guaranteed the site for the night, and that it was understood that the reservation would cancel upon my absence. Well, that set-off the manager at that point again telling me that they were charging me for the night. At which time I re-stated the above. The manager then hung-up on me.
I am wondering if I should have called the city manager to relate the story in-full, as to file a complaint on this rude manager? I fully intend to stay at this RV park in the future, but am wary because of this out of control city worker they have managing this RV park. What would you do?
I was unable to make it to this RV park, as it started storming and I was still about 75 miles away, when I decided to stop along the way in another small town for the night.
The next morning about mid-morning, I received a terse telephone call from the RV Park manager, telling me they were charging me for the night, since I was a no-show. I reminded the manager that I had not guaranteed the site for the night, and that it was understood that the reservation would cancel upon my absence. Well, that set-off the manager at that point again telling me that they were charging me for the night. At which time I re-stated the above. The manager then hung-up on me.
I am wondering if I should have called the city manager to relate the story in-full, as to file a complaint on this rude manager? I fully intend to stay at this RV park in the future, but am wary because of this out of control city worker they have managing this RV park. What would you do?
