No Shaw Service in USA

glskoko wrote:
To Canuck - I upgraded my LNB to the triple in May - after the new high def channels came online I was not receiving them. I too was getting the message to call customer service. I called and the Shaw Rep explained to me that my registered home in Arizona will no longer be allowed on my account. They know I have a dish there as I sent proof of occupancy to get the extra dish years ago. After he explained the HAFH program was discontinued my HD channels were activated on the G1 bird. I questioned him for a long while and got the picture that everything I received in years past will work but to never call Shaw from the States as they will immediately terminate my service. Hope my experience helps.

Thanks, I think I got that message from the Shaw Direct Call Center in June when I bought another 600 Receiver from Future Shop & proceeded to initialize it, they said they would go thru the initializing of my new receiver but FIRST I had to talk to the reps at HAFH which I did with much the same message.
Interesting that your message does seem to answer my question that if one gives authorization to upgrade to the new satellite one does not lose the connection to the old WHEN one is in the USA.....am I thinking right on this?
I can test this in a month or so in Florida as the one receiver bought in June is set for the new satellite feeds (I have the others that are not authorized as I did not want to take a chance and there is nothing to gain anyway) or maybe you have already did that?
Thanks!