If I hadn't seen this with my own eyes I would not have believed it. I've been receiving many UPS package deliveries via Quiet Times store in Quartzsite. Everything was going fine until one of the packages ended up in the US postal system (which I have no control of). The USPS website said my package was delivered but, I saw a big orange message "Package returned to sender because of insufficient address." WHATTT???Thinking, no, that's just crazy, I stopped in at the post office to check. Sure enough, the lady said "We send them back the same day." Her tone of voice indicated this happens all the time. So...what was the problem? A missing box number. Quiet Times also has a Box number in addition to the street address, which I now find out you must use for this very problem. And if you put "PO box" on it, UPS won't carry it, and apparently if you leave off the box number, the post office will return it.. (to Vermont). which is exactly what happened.Just a couple thoughts: a) If the address is insufficient, why doesn't the USPS know that when the package first enters the system? b) What is it going to cost them to "teach me a lesson"?c) Quiet Times has been here for years. The PO employees don't know their box number by now? This is not a big city.d) Rules are rules, but are the counter employees not allowed to use any common sense whatsover? I would have responded politely if she had just said "Here's your package, but please remember to use the box number next time, ok?"It's no surprise the USPS is hemorrhaging money. I hope they go out of business.

I AGREE!!!!!!! Last year we decided to have a package of our mail (one package) sent to us in Parker. We had had so many problems with Q's post office in the past. The package was sent on Dec. 15. Unfortunately, our friend didn't keep the tracking slip. We checked in Parker 2 x a week and for over a month we didn't get it. Finally said to send the NEXT package to Q, General Delivery. Well it was to be there on Thursday, we went in Monday and it wasn't there. Went in Tuesday and it wasn't there. I slammed my fist on the counter and asked "What the H*** is going on" and explained about the Parker pkg. She got a look on her face, went to the back room in a DIFFERENT area and there was my package. The package was addressed General Delivery in PARKER but had been sitting for over a month in QUARTZSITE!!!!!! We are now with BCM Mail and Shipping in Q.....same post office but maybe better service. Good luck on your package.....maybe a letter to the post master General....this bit with sending UPS or FEDX packages to the post office is unacceptable in my book

amandasgramma wrote:Good luck on your package.....maybe a letter to the post master General....this bit with sending UPS or FEDX packages to the post office is unacceptable in my bookI don't know where the package will end up.. maybe Amazon will let me know! And I suppose I would have to send a 'letter' to the PG.. you think he gets email?? :)In this day and age it's just beyond my comprehension how this happens. And the counter lady seemed quite proud of her ability to follow the rules.

It's UPS fault for handing package off to USPSIF you had shipped it USPs Priority you would have had it yesterday

2oldman wrote:amandasgramma wrote:Good luck on your package.....maybe a letter to the post master General....this bit with sending UPS or FEDX packages to the post office is unacceptable in my bookI don't know where the package will end up.. maybe Amazon will let me know! And I suppose I would have to send a 'letter' to the PG.. you think he gets email?? :)In this day and age it's just beyond my comprehension how this happens. And the counter lady seemed quite proud of her ability to follow the rules. it will go back to the sender...not Amazon. Your history in Amazon will give you that info. As for the PG...doubt he/she has email....they want to hide from us!

Old Biscuit....we had the same issues in our former home. UPS and Fedx now have contracts with USPS that if they can't deliver to your home, they'll take to PO. Seriously, one day I followed the FedX guy out of my neighborhood to the post office. The next day the tracker said my box was delivered to the PO. I KNOW he passed my house and went 5 miles out of his way to the PO. GRRRRRRR

Quartzsite - receiving packages. | Good Sam Community

2oldman
Explorer II
Nov 03, 2015
soren wrote:
we have a physical address that USPS does not deliver to, and a PO BOX that UPS will not deliver to.
But UPS will deliver to your house?

My case was not a last-mile, it went USPS the whole way.
soren
Explorer
Nov 03, 2015
Yep, all part of the UPS last mile scheme, where they take most of their small, standard rate stuff and drop it off at the local post office, instead of delivering it.
In our case it can really get odd, since we have a physical address that USPS does not deliver to, and a PO BOX that UPS will not deliver to. The issue is that many shippers will not allow you to even enter a PO BOX, in addition to a street address, since they claim that they do not ship to PO BOXES, even though the shipment is in fact being delivered to a PO BOX.

Fortunately for us, unlike the OP's experience, our local post office is great, and will do whatever it takes to get you a package, as long as they can figure out who it's belongs to. They also explained that the best way around that issue, if a shipper refuses to put a box # on the shipping label, is to use the full zip + 4 since it includes the box number. Our PO BOX # is 678, so our zip + 4 is 12345-0678. That way you included the po box number in the address and the shipper isn't flagging the address for being a box #.
WyoTraveler
Explorer
Nov 03, 2015
Everybody thought the postoffice was bad being run by the government. Now it is worse run privately.
amandasgramma
Explorer
Nov 03, 2015
Old Biscuit....we had the same issues in our former home. UPS and Fedx now have contracts with USPS that if they can't deliver to your home, they'll take to PO. Seriously, one day I followed the FedX guy out of my neighborhood to the post office. The next day the tracker said my box was delivered to the PO. I KNOW he passed my house and went 5 miles out of his way to the PO. GRRRRRRR
amandasgramma
Explorer
Nov 03, 2015
2oldman wrote:
amandasgramma wrote:
Good luck on your package.....maybe a letter to the post master General....this bit with sending UPS or FEDX packages to the post office is unacceptable in my book
I don't know where the package will end up.. maybe Amazon will let me know! And I suppose I would have to send a 'letter' to the PG.. you think he gets email?? :)

In this day and age it's just beyond my comprehension how this happens. And the counter lady seemed quite proud of her ability to follow the rules.
it will go back to the sender...not Amazon. Your history in Amazon will give you that info. As for the PG...doubt he/she has email....they want to hide from us!
Old-Biscuit
Explorer III
Nov 03, 2015
It's UPS fault for handing package off to USPS

IF you had shipped it USPs Priority you would have had it yesterday
2oldman
Explorer II
Nov 03, 2015
amandasgramma wrote:
Good luck on your package.....maybe a letter to the post master General....this bit with sending UPS or FEDX packages to the post office is unacceptable in my book
I don't know where the package will end up.. maybe Amazon will let me know! And I suppose I would have to send a 'letter' to the PG.. you think he gets email?? :)

In this day and age it's just beyond my comprehension how this happens. And the counter lady seemed quite proud of her ability to follow the rules.
amandasgramma
Explorer
Nov 03, 2015
I AGREE!!!!!!! Last year we decided to have a package of our mail (one package) sent to us in Parker. We had had so many problems with Q's post office in the past. The package was sent on Dec. 15. Unfortunately, our friend didn't keep the tracking slip. We checked in Parker 2 x a week and for over a month we didn't get it. Finally said to send the NEXT package to Q, General Delivery. Well it was to be there on Thursday, we went in Monday and it wasn't there. Went in Tuesday and it wasn't there. I slammed my fist on the counter and asked "What the H*** is going on" and explained about the Parker pkg. She got a look on her face, went to the back room in a DIFFERENT area and there was my package. The package was addressed General Delivery in PARKER but had been sitting for over a month in QUARTZSITE!!!!!! We are now with BCM Mail and Shipping in Q.....same post office but maybe better service.

Good luck on your package.....maybe a letter to the post master General....this bit with sending UPS or FEDX packages to the post office is unacceptable in my book

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