garmp wrote:
We finally snagged a site at Ft. Pickens, FL in May and now looks like we might have to cancel. Is Rec.gov offering any special cancellation policy due to the COVID-19?
From what I can find they are making no extra exceptions due to this virus outbreak. Their website states:
Individual Campsites: A customer who cancels a reservation the day before or on the day of arrival will pay a $10.00 service fee AND forfeit the first night's use fee (not to exceed the total paid for the original reservation). Cancellations for a one-night reservation will forfeit the entire amount paid and will not be subject to an additional service fee.
They say nothing about cancelling a week or two (or more)in advance and loosing less of your money. Really not sure what to do. Both DW & I are in the high risk category, but really want to go.
"Reservation Cancellations & Changes"
"Cancelling a Reservation: Customers may cancel their reservation prior to arrival both on-line and through the call center. A $10 service fee will be withheld from any refund for a cancellation. Depending on when you cancel in relation to your arrival day, it may be considered a late cancellation (see below)."
...
"Late Cancellations or Cancellations within the Cut-off Window"
Individual Campsites: A customer who cancels a reservation the day before or on the day of arrival will pay a $10.00 service fee AND forfeit the first night's use fee (not to exceed the total paid for the original reservation). Cancellations for a one-night reservation will forfeit the entire amount paid and will not be subject to an additional service fee."
https://www.recreation.gov/rules-reservation-policies