Reserve America web site ?

Reserve America's website is not very accurate either. Sites that are walk-in, reservable, rate charged if you qualify for a discount etc.

The early bird gets the worm, folks. The others--well they complain.

Uppercrust wrote:
I do not like it. Tried to make reservations today 11 months in advance and sites were all gone at the state park we wanted. I was even on at midnight and 9.

Does that reflect on the system or that you were too late to make reservations?

I agree, the selfish ones ruin the camping experience for a lot of people. something MUST be done.

But what?

NanciL wrote:

We get two week stays at the various state parks. Then we cancel a day or two here and there and give up a stay, and always have received our cancellations fees

Jack L

Oh you are one of those!!

Really not considerate of others only thinking of yourself.

Geez!!!

NanciL wrote:

Hmmmm !

We get two week stays at the various state parks.Then we cancel a day or two here and there and give up a stay,

Jack L

I think that is a big reason that people cant get the reservations that they want. People reserve more than they can use then cancel days before to get their money back and pay a paltry cancelation fee for them, thus denying others.

I was in a park up north from me that was sold out but was only 1/3 occupied. I asked the ranger and he said that it was common thing.
Empty sites and no money for them and they cant rent them because they have not been released from Reserve America. People just pay $10 cancelation fee.

I think that Reserve America could do one of two things. Charge the price of one day for a cancelation, as many private campgrounds do, that may stop some of it.

Or, not let a person that has an account, which you have to have to use the system, reserve more than one campground on the same dates or overlapping dates.

magnusfide wrote:

NanciL wrote:

magnusfide wrote:
We quit using RA. It's the worst reservation system I've ever seen in nearly 50 years of camping

Why ?

Jack L

Multiple incidents of poor customer service; numerous mistakes in reservations and fees; fees charged for services never received; out of country handlers of your credit card info; you name the problem and RA has committed it. Many former customers have similar complaints.

Hmmmm !
We must have a lot better luck then you. We have been making our winter reservations in the Florida Keys for the past ten years, and never have had a problem that wasn't caused by ourselves.
We get two week stays at the various state parks. Then we cancel a day or two here and there and give up a stay, and always have received our cancellations fees

Jack L

magnusfide wrote:

NanciL wrote:

magnusfide wrote:
We quit using RA. It's the worst reservation system I've ever seen in nearly 50 years of camping

Why ?

Jack L

Multiple incidents of poor customer service; numerous mistakes in reservations and fees; fees charged for services never received; out of country handlers of your credit card info; you name the problem and RA has committed it. Many former customers have similar complaints.

I tried to reserve a campsite for a two week stay ...

I was told that I would have to move my trailer to a different campsite three times ...

That would entail FOUR reservations and four reservation fees.

I told them to forget it.

Sure enough - on my next CC statement there were charges for four cancellation fees. I called the bank and they cancelled those charges.

NanciL wrote:

magnusfide wrote:
We quit using RA. It's the worst reservation system I've ever seen in nearly 50 years of camping

Why ?

Jack L

Multiple incidents of poor customer service; numerous mistakes in reservations and fees; fees charged for services never received; out of country handlers of your credit card info; you name the problem and RA has committed it. Many former customers have similar complaints.

Uppercrust wrote:
I do not like it. Tried to make reservations today 11 months in advance and sites were all gone at the state park we wanted. I was even on at midnight and 9.

Is this a thing in other states? In California they go on sale 7 months ahead at 8 AM, like this.

California State Park On-sale Begins October 1 (Tuesday 8AM PDT)

Arrivals for April will be On-sale (Apr 1st through 30th)

Sign-in before 8:00AM PDT for your best on-sale experience (10 minutes before is fine)

On sale FAQs

So the sale opens up for April on Oct first, and May on November first and so on.
Is this operated differently in other states?