I for one certainly want to know when employees or owners are rude to their GUEST (I think that is the key word here). Even above the facilities etc. That one item can make or break a stay. In all honesty, I've only encountered one rude park owner in 18 years of RV'ing. I have no room for Rude owners, employees or Rude campers for that matter. Don't post at the site mentioned here but have used it for reference. I have always posted reviews to TripAdvisor but again, not sure if they are any better and not many campground reviews to be found. I think owners can actually respond back on that site. Can't recall posting anything really negative other than a situation at a resort in Jamaica but my overall review was very positive since the staff went out of their way to correct the situation.