RVParkReviews.com???
Okay...wanted to see if others have had a similar experience with RVParkReviews.com when trying to post a negative review of a park...maybe my situation is unique? Anyway...I tried to post a review...
Forum Discussion
There have been a couple of recent post concerning RV parks review censorship.
As others have mentioned the site now seems to be focused more physical features and characteristics of the park vs. management and staff issues.
There logic is staff attitude is way more subjective. Who determines staff is rude? Is it possible for the camper to have been rude?
Is there more to the story concerning your reservations?
Is the camper always right? These are all questions RV parks reviews are trying to avoid.
Unless they investigate or follow up on a staff complaint they really don't know if the review or claim is valid or not. I don't think RVP Reviews want to be in the mediation business. They obviously do not want to be the BBB of CG's.
They appear to be rejecting reviews that may require them to play mediator.
I imagine the CG's have push back at RVP reviews over erroneous or bogus claims.
Joe don't get me wrong, I'm not disputing your story at all. I believe it to be 100% credible. I understand you were mistreated and inconvenienced and you want to inform fellow campers.
However Rv park reviews apparently does not want to be involved in disputes or claims against staff and management.
Rather than verify or investigate issues RV park simply chooses not to get involved or post reviews that refer to staff or personnel.
While I don't necessarily agree with the policy, I can understand why they have decided to take the high road and not post reviews that involve staff.
In the end this policy still allows for people to rate a park on its physical merits but avoids passing judgement on CG's staff and policies.
By the way it's good to hear from you. Glad to hear your still enjoying RV life. That is when you can get and maintain a reservation!
As others have mentioned the site now seems to be focused more physical features and characteristics of the park vs. management and staff issues.
There logic is staff attitude is way more subjective. Who determines staff is rude? Is it possible for the camper to have been rude?
Is there more to the story concerning your reservations?
Is the camper always right? These are all questions RV parks reviews are trying to avoid.
Unless they investigate or follow up on a staff complaint they really don't know if the review or claim is valid or not. I don't think RVP Reviews want to be in the mediation business. They obviously do not want to be the BBB of CG's.
They appear to be rejecting reviews that may require them to play mediator.
I imagine the CG's have push back at RVP reviews over erroneous or bogus claims.
Joe don't get me wrong, I'm not disputing your story at all. I believe it to be 100% credible. I understand you were mistreated and inconvenienced and you want to inform fellow campers.
However Rv park reviews apparently does not want to be involved in disputes or claims against staff and management.
Rather than verify or investigate issues RV park simply chooses not to get involved or post reviews that refer to staff or personnel.
While I don't necessarily agree with the policy, I can understand why they have decided to take the high road and not post reviews that involve staff.
In the end this policy still allows for people to rate a park on its physical merits but avoids passing judgement on CG's staff and policies.
By the way it's good to hear from you. Glad to hear your still enjoying RV life. That is when you can get and maintain a reservation!
