JaxDad wrote:
The problem is, from the website's point of view, that a single employee who says "no" could result in a negative report. Meanwhile the owner couldn't have known, prevented it, or (after you're gone) done anything about it.
That is why there are numerous reviews! if there are no other complaints after that one, then it can be assumed the problem is resolved. there is a campground we went to once that had complaints of awful employees with bad attitudes. we went and got the same attitude. the reviews went on for almost 2 more years, and now I don`t see those complaints anymore. it is up to us to weed through them.