Terre Haute KOA Cancellation Policy

Artum Snowbird wrote:
A better solution might be to put through the charge, but if the site gets filled by another camper they put through a partial refund. They might get your business again in the future if they did that.

If I had three cancellations, and only one filled, who gets the refund? What if the cancellation was for the entire weekend and I only filled one day? Once we cancel a reservation, the information moves to the deep background on our software. There is no way to track whether an available site was at one time reserved by someone else and subsequently cancelled. Any policy that would be along the lines you suggest would be between unbelievably unwieldy to impossible to manage.
Others mention offering credit for a future stay, but that is also problematic. The park still would have the vacancy, so they lose that revenue. In my parks situation, many guests are a once in a decade or longer visitor. A credit for use within the current season would be meaningless to them. Carrying credits forward would create additional bookkeeping problems and may even require the park to carry those credits as a liability on the books. Just not worth it.