Forum Discussion
Fulltimer50
Jun 29, 2016Explorer
jrcrosby wrote:
We planned a trip to see family in Indiana and made reservations at the Terre Haute KOA. The cancellation policy for KOA states that any cancellation submitted < 3 days in advance is subject to a $10 fee which is fair. We cancelled > 2 weeks in advance and because it was a holiday weekend (July 4), they charged me $ 107 (2 nights). Is this a general policy for any campground or KOA ? We fulltime and have never had this experience anywhere, so I am wondering if anyone else has had this happen to them.....
A red flag would have been when you paid for 2 nites when you made your reservation. The norm is one night. Check your confirmation. Dont bother calling KOA corp as they dont care. I can find nothing on the parks website that tells a different policy other than KOAs for holidays. You might try calling the park and be sure to talk to the owner/manager.
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