Forum Discussion

gottarungottac1's avatar
Nov 27, 2023
Solved

Retrieving old account

How do I go about getting my old account back? When I enter my old handle (name) it only allows 15 characters, my old handle has 17 characters?

  • Community Alumni's avatar
    Community Alumni
    Nov 27, 2023

    Hey gottarungottac1

    I can help you with that! I will send you a direct message shortly. 

    Thanks, 

  • Community Alumni's avatar
    Community Alumni

    Hey gottarungottac1

    I can help you with that! I will send you a direct message shortly. 

    Thanks, 

    • gottarungottac1's avatar
      gottarungottac1
      Explorer

      Hey Evan, I was able to retrieve my old account, but it is missing two letters at the end, GottaRunGottaCamp, I guess I'm OK with that

      • Community Alumni's avatar
        Community Alumni

        Hey gottarungottac1

        At the moment our new platform only allows for 15 characters. If you want to change your username, you can do that as many times as you like in your profile settings! 

        Thanks

  • The apple cart has been upset for many but after a short learning curve they be good to go. Works for me.

     

  • When attempting to sign into my old account, user Ray_IN. this new website kept telling me it was an error -can't remember what it said now.

    So I created a new account with this user name. How can I merge these two accounts now???

    • Community Alumni's avatar
      Community Alumni

      Hey RayIN

      Let me help you get your original account back! I will send you a personal message and we can work together to regain access. 

      Thanks

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