We have had all three of our schwintek slides fail in the first three weeks of our first vacation. In fact we are presently broken down for 16 days so far with 60 repairs being done on our 2013 Rushmore at R V Renovators in Mesa AZ.
I feel your pain. This is why many recommend purchasing an RV months before you want to take the big trip; and in the meantime taking it on little trips around the local area to do the shakedown cruise and get stuff that needs to be fixed identified and fixed. It is depressing and disappointing to be down on a trip with a broken rig that cannot be fixed in a timely manner.
I think I would move on to another manufacturer when back home and put this whole episode behind you. Your narrative tends to
support the company and the many things that are supposedly better on the newer coaches. Yet it does not seem that the company is
supporting you in the way you want with one of their coaches.
I doubt I would give them a second chance unless, of course, they showed up with the 2014 model that you think is so much better and all the paperwork to transfer the ownership; and take back to the factory the one you have now. For 60 things to be wrong the factory needs to step up to the plate and send a rep to the repair facility in Arizona who stays with the coach and works with the repair folks until fixed.
Have you asked the dealer to contact the factory and put some pressure on to address this situation and/or if you financed it have you asked the bank/credit union to weigh in with the dealer or factory to get it fixed? Can you find a dealer in AZ that will trade it for something else you want and let the dealer work with the factory to get it fixed to re-sell to somebody else?
