I am pleased to say Mark Quinn and Ron Howard from crossroads have told me this past Friday they are going to do there best to complete our repairs. Have a Great weekend everyone i will do a update upon completion of the repairs from Crossroads.

I think they have had so much negative publicity lately because of their poor quality they are trying to do damage control. It may be to late.On a side note you still appear to be an active member on the Crossroads forum. Who said you were banned?

8 posts on this same issue? Come on when is enough enough? Moderator needs to delete all of your posts once and for all.

I am sorry donn0128 if you find my postings ??? I can tell you this that our winter vacation is ruin because of these on going problems. Do you think its fare for a new unit to be broken down for 40 to 60 days. My wife has been crying for three days. She is also flying home and living me and our five lab dogs to take care of ourselves until all the problems have been repair.You don't have to read the updatesSorry for your troubles but I'm drowning hear

I don't see any thing wrong with his post. He's been keeping people informed and it helps to vent off some frustrations working with the manufacture. Hope he and his wife get to enjoy the rest of the winter once they get them back on the road!

I understand you have problems. And it is really sad that your dealer/manufacturer are not standing behind the problems. Maybe instead of making a lot of the same posts that you should just add to your original post with updates. BTW, this may sound rude, but have you considered hiring a lawyer to help you navigate this situation. Making a lot of nasty posts disparaging the manufacturer does little to help the situation. Instead, I think you need to call the manufacturer, politely ask to talk to the top dog and calmly explain the situation to him, including dates, times, who you previously talked to, the list and nature of the problems that have you parked and ask what he will do about it. IF you then get runaround then calmly tell them that you have no recourse except to file a complaint with your states attorney general and then hire a lawyer to file suit to get your money back. Depending on what state you live in there may or may not be a lemon law giving you legal recourse.

27 days still broken down with my 2013 Rushmore

31 Replies

Admin
Moderator
Dec 13, 2013
Forum Rules:
Posts are not allowed in which a local, state, or federal consumer action board and/or legal counsel is/have been involved. This includes posts related to future, ongoing or past lawsuits.

No further posts will be allowed regarding this unit.

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RV.net
laknox
Nomad
Dec 13, 2013
Beechcraft at least bought back all the Starships (except 1) when they didn't pan out. Maybe Crossroads should do the same.

Lyle
Hunter11
Explorer II
Dec 13, 2013
I was on the web and found a dealer n IN with some 2012,2013 and 2014 units, some brand new being sold as is where is, no warranty. They must be dealer returns or units the factory had to take back.

This is exactly what they are. The Rushmore line has been a disaster for Crossroads and has hurt there reputation as a quality company.
goducks10
Explorer
Dec 13, 2013
Agree with Hunter11 and 64thunderbolt. I couldn't feel good about the unit even after all is fixed. Way way too many issue for me. If it were happening to me you wouldn't be reading this cause they probably don't allow emailing in jail.
Hunter11
Explorer II
Dec 13, 2013
Given the issues with this unit I do not think I would accept anything less than a new unit. Then again given the history of the Crossroads Rushmore line I would not want a new one either.
64thunderbolt
Explorer II
Dec 12, 2013
I would either give an atty a couple hundred to write a threatening letter. That will get their attn. If that didn't work I would spend the time in jail for assult. May be cheaper than hotel & meals.
kglenn
Explorer
Dec 12, 2013
32 days down and counting. RV Renovators have been working very hard trying to compete the remainder of repairs on our 2013 Rushmore Washington. Lippert are suppose to arrive Dec 17 to repair and reinforce our broken pin box. My Wife has flown to her sisters for a visit. She has had enough. If I'm lucky i should be home for Christmas
That's all i got
hoopers
Explorer
Dec 10, 2013
NJRVer wrote:
lillyputz wrote:
NJRVer wrote:
donn0128 wrote:
BTW, this may sound rude, but have you considered hiring a lawyer to help you navigate this situation.

You may have been watching too many movies.
Hiring a lawyer to file a lawsuit...better have $10,000 just to get the lawyer to start the ball rolling and another $10,000 -$20,000 to take it before a judge.
Depending on the state it is filed in, each party is responsible for their own legal fees too.

Not true. Rv's fall under the Magnusum Moss Warranty Act. It's a federal law that covers rv's in all 50 states and the attorneys fees are set by law and the manufactors has to pay them and there is no money paid up front to the attorneys. I know. Because I used this law to get rid of our junk redwood.

Lillyputz

That is not "filing a lawsuit" then.

I didn't see anything in the act that says you don't have to pay an attorney anything upfront.

Most times, the mfg'ers won't want to go to court, but will settle out of court.
The fact these rv's cost 30-50K up front...if you have to give some money up front to an attorney, to get your rv fixed, than that is the cost of getting started. Otherwise, you can live with your bomb.
Most companies will handle a letter from an attorney much different than an individual complaining to their customer service.
NJRVer
Explorer
Dec 09, 2013
lillyputz wrote:
NJRVer wrote:
donn0128 wrote:
BTW, this may sound rude, but have you considered hiring a lawyer to help you navigate this situation.

You may have been watching too many movies.
Hiring a lawyer to file a lawsuit...better have $10,000 just to get the lawyer to start the ball rolling and another $10,000 -$20,000 to take it before a judge.
Depending on the state it is filed in, each party is responsible for their own legal fees too.

Not true. Rv's fall under the Magnusum Moss Warranty Act. It's a federal law that covers rv's in all 50 states and the attorneys fees are set by law and the manufactors has to pay them and there is no money paid up front to the attorneys. I know. Because I used this law to get rid of our junk redwood.

Lillyputz

That is not "filing a lawsuit" then.

I didn't see anything in the act that says you don't have to pay an attorney anything upfront.
jonrjen
Explorer
Dec 09, 2013
We just got back from doing a quick trip to Elkhart and Muskegon to look at a few 5th wheels. There was a dealer who had a very large inventory of Rushmores on his lot. A number of which he said would be at a bargain price because they were purchased from the manufacture to be sold "AS IS, No Warranty". He went on to tell me of this is how the manufactures move overstock end of year inventory. I had looked at and did plenty of research on the Rushmore months ago and from past owners experiances I crossed Rushmore off of my list early on.

WE did buy a new 5th wheel while in Muskegon. Not a high end unit, but the floor plan that we liked the greatest. Once we get it home we will begin to do some interior changes to make it more what we want.