Forum Discussion
cephoto
Oct 21, 2015Explorer
well, while I can see where on a specific, single house project there may not be drawing of precise plumbing and electrical runs, I don't believe for a second that Keystone produces multiple models of RVs by the hundreds without knowing pretty much exactly where the gray/black tanks will fit, how the plumbing will run to each and exit the RV. This is a production line, not one of a kind housing. And there is a need for that or I wouldn't be here obviously.
The Customer Service rep simply didn't want to take her time up finding them for me... for free. In this day when all is on a disk somewhere(and betting those very plans too), Keystone should already have a system set up for such request from someone who purchases their products and needs this info.
Perhaps I see customer service as providing service to the customer and some see it as providing as little service as possible.
The Customer Service rep simply didn't want to take her time up finding them for me... for free. In this day when all is on a disk somewhere(and betting those very plans too), Keystone should already have a system set up for such request from someone who purchases their products and needs this info.
Perhaps I see customer service as providing service to the customer and some see it as providing as little service as possible.
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