Forum Discussion
Cummins12V98
Jul 10, 2016Explorer III
NC Hauler wrote:
I WILL make sure ANY items we find while doing the 2 day camping thing at Tom Johnsons, will be fixed before I take it home
Jim
THAT is the very best thing that you can do with ANY rig. I would hold 20 percent until you are happy since you are taking it from the dealer. You need some leverage to make sure your items are taken care of in a TIMELY manner.
We were not able to go pickup our DRV when it arrived at the dealer. There are two things that would have been fixed before taking delivery had we picked it up instead of having it delivered to us.
We went to the factory to have all our warranty issues taken care of at the end of our one year warranty. When it came down to these two items we were basically told to pound sand! Problem is you have NO leverage at that point other than what you can say about your experience!
Would I buy another DRV? For sure!!! BUT it will be 100% to my liking before I drive away with it.
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