thanks everyone ... I really appreciate the help. Well ... I called reese for the 5th time and got the same old story. I really believe that reese has a bad design problem ... they even admitted to it in a round about way.
that being said I am giving up on reese.
Also the binding is on the side of the trailer that is lifted to level side to side. I jam the bar between the jaws and with great force I can pry them apart enough to pull the handle. I also tried front to back motion and raise and lower the pin box and massive amounts of messy grease.
thanks again for all comments.
spassy