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2oldman's avatar
2oldman
Explorer II
Aug 28, 2014

Andersen leveler failure

Just happened today. Appears to have cracked at the 'belly button' point. I've contacted customer support at Andersen hitch.







I've also broken many lego blocks.
  • Just received reply from Andersen. They're sending out TWO replacements (not just one). Very good service.
  • fj12ryder wrote:
    Did it happen before you put the wedge in place? Or overnight?
    I have to guess it was probably when coming down off them, since I doubt the unit would be able to sustain my weight with that big of a crack. I was not using the wedge at the time.

    I just got off the phone with Aleshia who took my info and will be the contact for replacement. No questions asked. Good response so far.
  • Did it happen before you put the wedge in place? Or overnight?
  • Probably. I think they need to fill the holes a bit more for heavier rigs.