Forum Discussion
WTP-GC
May 21, 2018Explorer
Dukecity426 wrote:
Well Folks I FIXED IT! Here is what happened.I got up at 5:00 AM (when it was still dark) and went outside to see if the red light was on at the bottom of the King Jack antenna, and it was. Then I went inside removed the directional handle and the surround. I used a bore camera and looked at the bottom side of the antenna and saw that the coaxial cable was hooked up. Then I used a 19 inch Vizio TV as a test TV. Went into the bedroom and scanned for antenna channels there. To my surprise I received 68 channels. So my problem was between the signal booster and the living room TV. Removed the radio and again used the bore camera and found a splitter. Pulled the splitter and found that all the cables were in the out position and no input. So I looked inside the cabinet and used a coat hanger and pulled a coaxial cable that was not hooked up. Took that cable and installed it to the input and now we have TV everywhere.A long process but I couldn't have done it without the suggestion from ya'll. So Thanks again. Bruce
I always laugh when I hear stories like this. One of the big advantages that GD advertises is that they perform a thorough PDI at a different facility after fabrication. But when you read stories like not having the coax cables connected in the right place, it makes you wonder. This is something that should be brought to the attention of the GD customer services folks. If you join the other forum, there's a place on there where you can supposedly share such stories with GD and they're responsive to it.
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