Forum Discussion
- flhtci2006ExplorerI have a 2017 Shockwave T24RQMX. I don't want to get involved with comments on the forum but if you contact me, I can give you some info.
- JAC1982Explorer
Bumpyroad wrote:
JAC1982 wrote:
Forgot the biggest QC issue we had.... they swapped the labels for the black and gray tanks.
messy and inconvenient but a lot of folks would trade their "biggest QC" issue for yours.
bumpy
Very true... and sort of my point... the biggest issue we've had is not that big of a deal at all! :) - BumpyroadExplorer
JAC1982 wrote:
Forgot the biggest QC issue we had.... they swapped the labels for the black and gray tanks.
messy and inconvenient but a lot of folks would trade their "biggest QC" issue for yours.
bumpy - DoughydmanExplorerNot trying to push you one way or the other. I bought a grey wolf 26rr in June of last year. Took it out 7 or 8 Times. Not my first trailer. Owned several before this. Anyways long story short is that toilet kept clogging. My dealer told me there wasn’t enough gap between where toilet pipe drops into black tank. Dealer sent request off to forest river they said this was as per design. And there was no fix for this. Dealer had no reasonably priced options to fix this. Wouldn’t even give me fair trade to get different trailer. Traded for pretty big loss for Jayco. They might not be any better but I’ve been stuck by forest river once. Thought I’d share my experience.
- JAC1982ExplorerForgot the biggest QC issue we had.... they swapped the labels for the black and gray tanks. That combined with us not knowing there was a second gray tank with the valve left open, located under the slide, made for a really eventful first dump. We pulled the cap to attach the dump hose and tons of water came pouring out since the rear gray tank valve was opened without us knowing At the time, we thought it was the black and my husband freaked out and I had to jump in to put a bucket under it and get the lid back on, all while thinking it was the black water.
A few days later we discovered the valve labels were switched and it was just gray, but I had to give myself a good wipe down with lots of lysol wipes before I got in the truck to continue home that day since we thought I was covered in black water LOL (funny now, notsomuch back then). - JAC1982ExplorerYup we love our Impact, and we also had another Keystone product before this one (Raptor bumper pull). I'm not going to say it's the best quality, but it's a lot better than many based what I've heard from other makes.
We haven't had it quite a year yet. The front air conditioning unit broke already (of course while boondocking for 8 days in 90 degree temps over the 4th of July out in the middle of nowhere), and it took nearly 3 weeks to get Keystone to authorize the replacement under the warranty, but they did replace it.
There have also been a few other minor repairs we've had to have done, such as the seal above the microwave exahust vent on the outside wasn't done on the top of the vent, so we had some water come in during a rainstorm, and one of the ceiling speakers in the living room wasn't screwed in all the way, so it came loose while traveling, and then got stuck in the slide because it fell down behind the decorative wood trim piece on the slide wall. Also there were some staples sticking up from the carpet in the bedroom. Again, nothing major, just annoying, and probably will happen on any rig these days. I can't also say enough about finding a good dealer close to home if at all possible, we've had a good experience with ours. - Moosehead05ExplorerI have a 15 26rr, very sloppy workmanship in this toy hauler
- tinner12002ExplorerYou might also check the Impact toy haulers as Keystone seems to be running pretty good at the moment. They also offer a 2 or 3 yr warranty on models manuf after 11/17.
- Dennis1336ExplorerI want to thank you for your comments, I have one more dealer to look at, a Jayco dealer. The Jayco dealer offers a 3 year warranty on their units. Thanks again.
- 2001400exExplorerI updated from the 2013 Shockwave 21 bumper pull to the fifth wheel in my signature (same as Shockwave just called a stealth). I do agree that the newer forest River products definitely don't have the same quality as the older ones. Don't let that deter you, in that, in my research, all the brands in that price range have the exact same issues. Pick the floor plan you like and colors and such and ensure you do a good PDI before you take delivery. In most states, FR allows you to pay $250 for a second year is warranty.
I would consider a fifth wheel tho. Moving from the 21 Shockwave to my fifth wheel, mileage is about the same and the total length is about the same. But you get 9 feet now interior room. You have a 3/4 ton so if check on weights, just throwing out that you should consider it.
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