...getting back on topic....our signature Silverback is in great shape today and we plan on buying another in the next year or 2. The wide bodied units had a design flaw which led to structural damage in the front. Lippert fixed it at no cost, and then the folks at Cedar Creek fixed the internal damage at NO costs to us....it's better now than when it was new. They also threw in a few other freebies including a new trailair hitch, stairs, and replaced all my slide seals...oh, shipping to the factory was free....we opted to go pick it up to see the factory....and meet Denise Davis and her crew!