RVER wrote:
I have Coach Net for my truck and fifth wheel. Today, I started my truck, Chevy Silverado 2500 HD and it started fine but when I put it in gear it went a few feet and died, I rolled into the driveway across the street. I waited a few hours and tried again, it turns over but will not catch, plenty of gas. I called Coach Net and was told because it was not hooked up to the fifth wheel they do not cover the service of coming and towing it or helping get it started. ANYONE else been told this??? OUTRAGEOUS!!! Never was told when joining that they ONLY COVER IF YOU ARE HAVING THE PROBLEM WHILE PULLING THE FIFTH WHEEL. IF YOU HAVE A PROBLEM THEN THEY WILL COVER THE FIFTH-WHEEL AND TRUCK. I called and these ASSHATS just say I am so sorry but we cannot help but we can UPGRADE you membership to cover it by adding another $53 and change. I used to like Coach-Net but NO LONGER. When my membership is expired this summer coming I will not renew wtih this people. TOTALLY DECEPTIVE, they said they covered the truck and the towed vehicle ie fifth wheel or trailer. Anyone else have bad experience with Coach-Net lately? They used to be good and I sang their praises on this site but no longer!!!!
Did you read the contract on what was/was not covered when you joined. Seems you just assumed without reading the contract on what was covered. I would believe you have the basic coverage, as my coverage covers any vehicle whether towing or not. Sorry to hear of your dissatisfaction.