Designer 35RLTS and Jayco Talk...Thanks Frank!!

Make them give you a "loaner" for the PLANNED trip. Even a MH for that time. They made the error and it should NOT cost you due to their negligence. THEY can charge it all back to THEIR insurance coverage.
Frank

I'd be tempted to take it somewhere else to have it fixed. Since it's their dime, it'll be the cheapest fix they can manage.
I feel for you.

Mollyfluff - stop looking, you'll fold to her wish list :)

Cruz - 4 weeks! I think they need to readjust and move you to the top of the list. Can't imagine any part needing that much lead-time in the current market. Except of course for custom components

Well, found out there's more damage then they let on. Went and took some pictures on Sunday, just to cover my butt!! Frame appears to be just fine ... I think! I would imagine it would take more than a drop like this to hurt it ???
The truck was hooked up at an angle ,,,
The back corner of the truck side rail broke thru the fiberglass cap on the drivers side and took out a piece of horizontal aluminum framing inside. It's not a structural piece ... but still hurts lookin' at it.
Then all three panels on the underside will need to be replaced. This is where the other side rail hit and took most of the weight of the trailer.
As far as I can tell, nothing inside the fiver was damaged ... slides work fine, etc.

Trying to figure out what my options are here. Parts for repair are about 4 weeks out and I have a trip planned the first week of April! Dealer said they can temporarily patch it up, but it will look like******... and I don't want to do any further damage.

I'm just a little "tee'd" off here. !! :M

CRUZ

Ask them for a separate warranty for the front end and the internal structure in case something turns up later while you're using it. Good luck. At least they owned up to the damage.
Frank

Hey folks ... you're gonna love this one.

Our fiver is at the dealer for some warrenty work (still the fridge issue, and a couple leaking windows). I get a call this afternoon from my Service Advisor who says ... We still haven't been able to get the fridge to fail on us ... and we had a slight accident with your trailer ... uummm WHAT !?!?

Appears they did what I've had nightmares about ... dropped the fiver on their truck when moving it !!!!!! :S

Punched a hole in the front cap, so now they have to replace it AND the decals. It was gettin' kinda dirty anyway ... :B
(The front landing gear did not hit the ground.)

They said once they get the cap off they'll inspect for any other damage .... so tell me ... what should I expect? The dealer doesn't think there will be any other damage ...?

CRUZ

2007 dura...I still have my camper and I will not give it away in a trade...so I'm just waiting. Hopefully I'll be ordering soon!!!

mollyfluff wrote:
My wife really likes the Designer, whereas I am cheap and like the Eagle.

So when are you ordering your Designer?
Remember, momma ain't happy, nobodys happy.:B

As I said before I got a quote from RV Direct for our Designer with most of the options and then took the quote to our local dealer to see if they would match (or at least come close); to our amazement they matched which started the process of us getting our Designer...that also led to the series of events, as most of you remember, about us having to wait 5 months before we finally did get our Designer but we did...unfortunately for us our dealership was bought by a larger dealer (whose name I won't mention but you get the GENERAL idea) who has a reputation of just not terrible but awful service after the sale...

OK...what did I miss about the "low ballers" from Michigan???

It has ALWAYS been my sense that when you buy anything, you are not just buying a "thing" you are buying the dealer too. If you don't like the dealer, the deal or the location DO NOT buy there. If your "gut" tells you that you are not comfortable some place, leave and go where you are comfortable. The decision to buy makes you a long time partner of the whom ever you buy from, like them or not. Make that knowledge part of how you buy, what you buy and where. It is hard to divorce yourself from a dealer that is the only place to get service or other help you might need for the RV YOU fell in love with. They may not care later but you sure will.
Frank