Forum Discussion
- 4x4ordExplorer IIIAnother way of looking at it is to just be happy you didn't buy a new high quality unit..... I'm guessing you wouldn't be happy paying for a $200,000 trailer.
- Blanco1Explorer
goducks10 wrote:
Let me get this straight. Brand X has a problem so all brand X's are bad?
RV (Insert brand here) has an issue so all brands have issues?
Whats the point of asking?
& I suppose theres always happy & not happy customers? - goducks10ExplorerLet me get this straight. Brand X has a problem so all brand X's are bad?
RV (Insert brand here) has an issue so all brands have issues?
Whats the point of asking? - larry_barnhartExplorerWe have a neighbor with a new big horn with big time grey water tank issues, He called the company twice. Waste of time he said. Waiting to get home to the seller dealer. Nothing is perfect.
chevman - Ford_ManExplorerHad a 2013 Landmark that I ordered and bought brand new. Full body paint and was beautiful but it was a POS. Traded it for a 2015 Montana and now a 2018 1/2 Montana. We like the quality of the Montana much better. With the Landmark something minor broke every time we took it out of the driveway.
- justmeExplorerI have 2012 Heartland Landmark and consider it average in build, quality and engineering. In fact it is nothing more than a Big Horn with options.
- chiefneonExplorer
Blanco1 wrote:
chiefneon wrote:
Howdy!
We have a Heartland Cyclone 4000, my answer would be NO. Personally I will not buy another Heartland anything.
“Happy Trails”
Chiefneon
Please explain more?
Howdy!
We are fulltimers and ordered our 2014 Cyclone 4000 in November 15 2013 from Camping World with all the bells and whistles. Was advised that it would be delivered in six to eight weeks. The RV wasn’t delivered to CW until March 15 2014. On arrival it have the wrong furniture, two different couches with completely different fabrics that didn’t match. Who does that, no quality control what so ever. That took another month to get everything right.
Once we took delivery we got locked out the first night. That took another month to get a replacement lock.
Then we started seeing hairline cracks in the tub/showed with in a few months. Turns out there is no flooring under the tub/shower which needs support. Four trips to CW for repairs and they finally stated to us “We don’t think we can fix it to you satisfaction, you need to contact Heartland”.
I had been in contact with Heartland for months regarding this problem. We wanted the tub/shower replaced. They informed us it wasn’t possible as the tub/shower had been put in and the walls built around it. Long story show we ended up towing our 5er from Texas to Elkhart, IN at our cost for the needed repairs.
That’s just some of the issues we had with Heartland and the reason we will not buy another RV from them.
I feel that the quality in the build of Heartland produce are lacking and the quality control coming out of there factory in horrible.
If I had it to do over today I would be looking a DRV Fullhouse are a custom built by New Horizon.
Hope that answered you question.
“Happy Trails’
Chiefneon - DickOKExplorerWe had a 2010 Bighorn and the fit, finish, and Heartland backup was terrific. We were very happy with this unit. Now we have a 2017 Bighorn and it has been nothing but trouble. Several things have gone wrong. Except for the power cord auto reel needing replaced which is a component. everything else has been from production. Full of saw dust, scratches throughout, walls came loose in 4 different places, 3rd use the dinning room slice gouged the floor, gas line to frig was installed wrong, (took fix from owner's web site to dealer to show them what needed to be done) shower had stress cracks that did not show up in PDI. We are now at our 3rd shop Heartland sent us to to get cracks fixed. We have $285 spent out of pocket for warrantee fixes that Heartland will not pay for. If we had our 2010 I would say buy Heartland. Now we would never buy a Heartland product again. PS The worst thing is 2 of the bolts holding the hitch were FINGER tight, one backed off about 1/4 inch.
- ReneeGExplorerI would purchase another Heartland product but only one that was older. Our 2011 was built in early 2010. Thor purchased Heartland late 2010. With today's RV quality issues, I would look long and hard at purchasing an older well built unit before a new one.
- Blanco1Explorer
chiefneon wrote:
Howdy!
We have a Heartland Cyclone 4000, my answer would be NO. Personally I will not buy another Heartland anything.
“Happy Trails”
Chiefneon
Please explain more?
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