Forum Discussion
fpresto
Nov 20, 2015Explorer
First off only OEMs can offer a warranty. You are purchasing a service contract which are treated totally different in a court of law. For example, you purchase from XYZ company on Monday on Tuesday they dissolve the company and go out of business and probably reopen in the same office under a different name. What is your recourse? Basically none as you can't sue a non existent company. In some states they are not allowed to advertise as a "Warranty" because it is misleading. A OEM that offers a warranty has to set aside an amount for warranty issues if they declare bankruptcy.
As others have said read the fine print. What the bold promises the fine takes away. A warning sign is the statement that "covered items are not covered if failure is caused by an uncovered part". They then exclude seals. A friend lost a battle on his vehicle power steering pump. They immediately said that it was caused by a leaking seal. He sent statements from the garage stating that it was a broken shaft and it had no leaks. They still refused saying it had to be a seal. Claims approved = profits down, claims denied = profits up
As others have said read the fine print. What the bold promises the fine takes away. A warning sign is the statement that "covered items are not covered if failure is caused by an uncovered part". They then exclude seals. A friend lost a battle on his vehicle power steering pump. They immediately said that it was caused by a leaking seal. He sent statements from the garage stating that it was a broken shaft and it had no leaks. They still refused saying it had to be a seal. Claims approved = profits down, claims denied = profits up
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