Thanks have a slue of pics. Your info has been very helpful. It's progressive insurance adjusters. Our 54x 64 building fell on it during a storm last week. Our 2017 big horn traveler, only 2 weeks brand new, took the blunt of the damage, it was the only thing holding up the building. We have no clue the amount of weight the camper was bearing. We are thinking they want it throughly looked at by an RV repair shop, to determine if frame is damaged.?? When we ask questions , the adjusters says this claim is above his pay grade, so his seniors our advising him.??