Forum Discussion
Crazy_Cooter
Nov 01, 2015Explorer
Update....
Three phone calls to Lippert over 8 days where I left messages on voicemail each time and not a single returned call..... That's customer service! ;)
The seller, E-Trailer stepped up and sent a truck to pick it up for a refund. Not happy overall with having to swap boxes back again, but this was an acceptable solution and they did their best to fix it considering the manufacturer ignoring me.
Considering I get a refund, I will be trying to decide whether to buy the non "Flex" version of the Trailair or do without air ride all together. I really don't want to give Lippert money EVER again if at all possible!
Three phone calls to Lippert over 8 days where I left messages on voicemail each time and not a single returned call..... That's customer service! ;)
The seller, E-Trailer stepped up and sent a truck to pick it up for a refund. Not happy overall with having to swap boxes back again, but this was an acceptable solution and they did their best to fix it considering the manufacturer ignoring me.
Considering I get a refund, I will be trying to decide whether to buy the non "Flex" version of the Trailair or do without air ride all together. I really don't want to give Lippert money EVER again if at all possible!
About Fifth Wheel Group
19,006 PostsLatest Activity: Jan 29, 2025