Forum Discussion
CaLBaR
Feb 05, 2020Explorer
B.O. Plenty wrote:2012Coleman wrote:Is the Grand Design service still what it once was? Or since they were purchased has it become just another ho-hum manufacturer.
Grand Design - Outstanding customer support - even after the warranty period. But you should tour both as they have similar floor plans, but different features which may/may not be important to you - extra toilet in the solitude for example.
I am thrilled with my Grand Design product. My dealer had Alpine fivers on the lot which we toured - my preference was GD.
Good luck!
B.O.
I had a problem with the outside steel furnace access panel rusting and only noticed it after I was 3 months out of warranty. Called GD customer service and 1 week later had a brand new access door arrive at home. So far I would say they still have very good service.
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